Solved Infected but can't find nor remove

[Broni]

Good job

Not much there though...

How is computer doing?

1. Download Security Check from HERE, and save it to your Desktop.

• Double-click SecurityCheck.exe
• Follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.
  
  NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

2. Download Temp File Cleaner (TFC)

• Double click on TFC.exe to run the program.
• Click on Start button to begin cleaning process.
• TFC will close all running programs, and it may ask you to restart computer.

3. Please run a free online scan with the ESET Online Scanner

• Disable your antivirus program
• Tick the box next to YES, I accept the Terms of Use
• Click Start
• Accept any security warnings from your browser.
• Check Scan archives
• Click Start
• ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
• When the scan completes, push List of found threats
• Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
• NOTE. If Eset won't find any threats, it won't produce any log.

 

[panzermort]

pc does seem to be a bit faster just worried if nothing here why is it like this :s thanks for sticking with me

 

[panzermort]

s check

Results of screen317's Security Check version 0.99.7
Windows XP Service Pack 3
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
avast! Free Antivirus
```````````````````````````````
Anti-malware/Other Utilities Check:
Malwarebytes' Anti-Malware
CCleaner
Java(TM) 7
Adobe Reader X (10.1.0)
Mozilla Firefox (x86 en-GB..) Firefox Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent
AVAST Software Avast AvastSvc.exe
AVAST Software Avast avastUI.exe
``````````End of Log````````````

 

[panzermort]

can not get update is proxy configured

what proxy, there isnt one

 

[Broni]

Use different browser.

 

[panzermort]

have used firefox and ie same result

 

[panzermort]

i think its because im using wireless not lan its 4 am here Broni im going to have to sleep im knackered i will try lan in morning sorry

 

[panzermort]

got round it used firefox ticked use auto proxy in network//// or connects well in options etc i will post in bit thanks Broni

 

[Broni]

OK...........

 

[panzermort]

hmm nothing found wondering if its not malware or such maybe it just needs throwing out the window

 

[Broni]

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

• Double-click OTL.exe to start the program.
• Close all other programs apart from OTL as this step will require a reboot
• On the OTL main screen, press the CLEANUP button
• Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. (Windows XP only) Run defrag at your convenience.

11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

13. Please, let me know, how your computer is doing.

 

[panzermort]

Thank YouI

iVE RUN THE TOOLS YOU PUT MATE

but i had to give the laptop back so cannot post logs

thank you for your patience i CANT THANK YOU ENOUGH, IM SO HAPPY I joined this website, amazing that ive been doing for pcs for decades am an IT admin and cover networks but this problem was beyond me so beyond

thank you again

 

[panzermort]

i love filehippo and do use psi on my own pc, the laptop was running much better thank you again Broni

 

[Broni]

Way to go!!

Good luck and stay safe