Inactive Infected laptop

Please download MiniToolBox, save it to your desktop and run it.

Checkmark following boxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Devices (do NOT change any settings)
  • List Restore Points
Click Go and post the result.
 
MiniToolBox by Farbar Version: 30-11-2014
Ran by KCARR_000 (administrator) on 11-12-2014 at 13:25:52
Running from "C:\Users\KCARR_000\Desktop"
Microsoft Windows 8.1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================



========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Ethernet (Media disconnected)
Intel(R) Wireless-N 7260 = Wi-Fi (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : KFComputer
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Local Area Connection* 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : FC-F8-AE-3C-45-7F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : FC-F8-AE-3C-45-82
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Wireless-N 7260
Physical Address. . . . . . . . . : FC-F8-AE-3C-45-7E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : E0-DB-55-C1-F7-C6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host google.com. Please check the name and try again.
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again.

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
7...fc f8 ae 3c 45 7f ......Microsoft Wi-Fi Direct Virtual Adapter
6...fc f8 ae 3c 45 82 ......Bluetooth Device (Personal Area Network)
4...fc f8 ae 3c 45 7e ......Intel(R) Wireless-N 7260
3...e0 db 55 c1 f7 c6 ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
1 306 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [53760] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [64000] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [51200] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [84480] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30208] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/11/2014 01:23:52 PM) (Source: iumsvc) (User: )
Description: Exception : ('Device Profile Push Failure', ConnectionError(MaxRetryError("HTTPSConnectionPool(host='servicegateway.intel.com', port=443): Max retries exceeded with url: /DeviceProfile/Service.svc/Rest/DeviceProfileManager?deviceId=1cdcd668-5127-49aa-9cbc-1074decd3441&DomainId=E57B59E7-5862-4250-9CE0-76FB411DC0D2 (Caused by <class 'socket.gaierror'>: [Errno 11001] getaddrinfo failed)",),))

Error: (12/11/2014 01:23:52 PM) (Source: iumsvc) (User: )
Description: Exception : ('Device Profile Push Failure', ConnectionError(MaxRetryError("HTTPSConnectionPool(host='servicegateway.intel.com', port=443): Max retries exceeded with url: /DeviceProfile/Service.svc/Rest/DeviceProfileManager?deviceId=1cdcd668-5127-49aa-9cbc-1074decd3441&DomainId=E57B59E7-5862-4250-9CE0-76FB411DC0D2 (Caused by <class 'socket.gaierror'>: [Errno 11001] getaddrinfo failed)",),))

Error: (12/11/2014 01:23:51 PM) (Source: iumsvc) (User: )
Description: Exception : ('Device Profile Push Failure', ConnectionError(MaxRetryError("HTTPSConnectionPool(host='servicegateway.intel.com', port=443): Max retries exceeded with url: /DeviceProfile/Service.svc/Rest/DeviceProfileManager?deviceId=1cdcd668-5127-49aa-9cbc-1074decd3441&DomainId=50964a88-ab5f-4c91-b70e-66a2eadb5423 (Caused by <class 'socket.gaierror'>: [Errno 11001] getaddrinfo failed)",),))

Error: (12/11/2014 01:23:51 PM) (Source: iumsvc) (User: )
Description: Exception : ('Device Profile Push Failure', ConnectionError(MaxRetryError("HTTPSConnectionPool(host='servicegateway.intel.com', port=443): Max retries exceeded with url: /DeviceProfile/Service.svc/Rest/DeviceProfileManager?deviceId=1cdcd668-5127-49aa-9cbc-1074decd3441&DomainId=4E00205A-2AB1-4423-8F77-CC25B82CDE1D (Caused by <class 'socket.gaierror'>: [Errno 11001] getaddrinfo failed)",),))

Error: (12/11/2014 01:23:49 PM) (Source: iumsvc) (User: )
Description: Exception : ('Device Profile Push Failure', ConnectionError(MaxRetryError("HTTPSConnectionPool(host='servicegateway.intel.com', port=443): Max retries exceeded with url: /DeviceProfile/Service.svc/Rest/DeviceProfileManager?deviceId=1cdcd668-5127-49aa-9cbc-1074decd3441&DomainId=821fe777-bf67-463b-99f0-b2e0e4d9813b (Caused by <class 'socket.gaierror'>: [Errno 11001] getaddrinfo failed)",),))

Error: (12/11/2014 01:23:49 PM) (Source: iumsvc) (User: )
Description: Exception : ('Device Profile Push Failure', ConnectionError(MaxRetryError("HTTPSConnectionPool(host='servicegateway.intel.com', port=443): Max retries exceeded with url: /DeviceProfile/Service.svc/Rest/DeviceProfileManager?deviceId=1cdcd668-5127-49aa-9cbc-1074decd3441&DomainId=E57B59E7-5862-4250-9CE0-76FB411DC0D2 (Caused by <class 'socket.gaierror'>: [Errno 11001] getaddrinfo failed)",),))

Error: (12/04/2014 03:05:20 PM) (Source: Microsoft Office 15) (User: )
Description: Office Subscription licensing exception: Error Code: 0x803D0010; CorrelationId: {D8112205-AA05-41C3-8D87-DE05E11C31F0}

Error: (12/04/2014 03:05:20 PM) (Source: Microsoft Office 15) (User: )
Description: Office Subscription licensing exception: Error Code: 0x803D0010; CorrelationId: {D8112205-AA05-41C3-8D87-DE05E11C31F0}

Error: (12/04/2014 03:02:50 PM) (Source: Microsoft Office 15) (User: )
Description: Office Subscription licensing exception: Error Code: 0x803D0010; CorrelationId: {EE515F83-DACB-460F-877F-2BC29B5108B1}

Error: (12/04/2014 03:02:50 PM) (Source: Microsoft Office 15) (User: )
Description: Office Subscription licensing exception: Error Code: 0x803D0010; CorrelationId: {EE515F83-DACB-460F-877F-2BC29B5108B1}


System errors:
=============
Error: (12/11/2014 01:22:35 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {209500FC-6B45-4693-8871-6296C4843751}

Error: (12/03/2014 00:00:43 PM) (Source: Service Control Manager) (User: )
Description: The Skype Click to Call Updater service terminated unexpectedly. It has done this 1 time(s).

Error: (12/01/2014 01:14:55 PM) (Source: DCOM) (User: KFCOMPUTER)
Description: {2F93C02D-77F9-46B4-95FB-8CBB81EEB62C}

Error: (12/01/2014 01:13:11 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

Error: (12/01/2014 01:12:40 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

Error: (12/01/2014 01:12:08 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

Error: (11/29/2014 11:17:06 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

Error: (11/29/2014 11:16:36 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

Error: (11/29/2014 02:06:52 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

Error: (11/29/2014 02:06:22 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}


Microsoft Office Sessions:
=========================
Error: (12/11/2014 01:23:52 PM) (Source: iumsvc)(User: )
Description: Exception : ('Device Profile Push Failure', ConnectionError(MaxRetryError("HTTPSConnectionPool(host='servicegateway.intel.com', port=443): Max retries exceeded with url: /DeviceProfile/Service.svc/Rest/DeviceProfileManager?deviceId=1cdcd668-5127-49aa-9cbc-1074decd3441&DomainId=E57B59E7-5862-4250-9CE0-76FB411DC0D2 (Caused by <class 'socket.gaierror'>: [Errno 11001] getaddrinfo failed)",),))

Error: (12/11/2014 01:23:52 PM) (Source: iumsvc)(User: )
Description: Exception : ('Device Profile Push Failure', ConnectionError(MaxRetryError("HTTPSConnectionPool(host='servicegateway.intel.com', port=443): Max retries exceeded with url: /DeviceProfile/Service.svc/Rest/DeviceProfileManager?deviceId=1cdcd668-5127-49aa-9cbc-1074decd3441&DomainId=E57B59E7-5862-4250-9CE0-76FB411DC0D2 (Caused by <class 'socket.gaierror'>: [Errno 11001] getaddrinfo failed)",),))

Error: (12/11/2014 01:23:51 PM) (Source: iumsvc)(User: )
Description: Exception : ('Device Profile Push Failure', ConnectionError(MaxRetryError("HTTPSConnectionPool(host='servicegateway.intel.com', port=443): Max retries exceeded with url: /DeviceProfile/Service.svc/Rest/DeviceProfileManager?deviceId=1cdcd668-5127-49aa-9cbc-1074decd3441&DomainId=50964a88-ab5f-4c91-b70e-66a2eadb5423 (Caused by <class 'socket.gaierror'>: [Errno 11001] getaddrinfo failed)",),))

Error: (12/11/2014 01:23:51 PM) (Source: iumsvc)(User: )
Description: Exception : ('Device Profile Push Failure', ConnectionError(MaxRetryError("HTTPSConnectionPool(host='servicegateway.intel.com', port=443): Max retries exceeded with url: /DeviceProfile/Service.svc/Rest/DeviceProfileManager?deviceId=1cdcd668-5127-49aa-9cbc-1074decd3441&DomainId=4E00205A-2AB1-4423-8F77-CC25B82CDE1D (Caused by <class 'socket.gaierror'>: [Errno 11001] getaddrinfo failed)",),))

Error: (12/11/2014 01:23:49 PM) (Source: iumsvc)(User: )
Description: Exception : ('Device Profile Push Failure', ConnectionError(MaxRetryError("HTTPSConnectionPool(host='servicegateway.intel.com', port=443): Max retries exceeded with url: /DeviceProfile/Service.svc/Rest/DeviceProfileManager?deviceId=1cdcd668-5127-49aa-9cbc-1074decd3441&DomainId=821fe777-bf67-463b-99f0-b2e0e4d9813b (Caused by <class 'socket.gaierror'>: [Errno 11001] getaddrinfo failed)",),))

Error: (12/11/2014 01:23:49 PM) (Source: iumsvc)(User: )
Description: Exception : ('Device Profile Push Failure', ConnectionError(MaxRetryError("HTTPSConnectionPool(host='servicegateway.intel.com', port=443): Max retries exceeded with url: /DeviceProfile/Service.svc/Rest/DeviceProfileManager?deviceId=1cdcd668-5127-49aa-9cbc-1074decd3441&DomainId=E57B59E7-5862-4250-9CE0-76FB411DC0D2 (Caused by <class 'socket.gaierror'>: [Errno 11001] getaddrinfo failed)",),))

Error: (12/04/2014 03:05:20 PM) (Source: Microsoft Office 15)(User: )
Description: Office Subscription licensing exception: Error Code: 0x803D0010; CorrelationId: {D8112205-AA05-41C3-8D87-DE05E11C31F0}

Error: (12/04/2014 03:05:20 PM) (Source: Microsoft Office 15)(User: )
Description: Office Subscription licensing exception: Error Code: 0x803D0010; CorrelationId: {D8112205-AA05-41C3-8D87-DE05E11C31F0}

Error: (12/04/2014 03:02:50 PM) (Source: Microsoft Office 15)(User: )
Description: Office Subscription licensing exception: Error Code: 0x803D0010; CorrelationId: {EE515F83-DACB-460F-877F-2BC29B5108B1}

Error: (12/04/2014 03:02:50 PM) (Source: Microsoft Office 15)(User: )
Description: Office Subscription licensing exception: Error Code: 0x803D0010; CorrelationId: {EE515F83-DACB-460F-877F-2BC29B5108B1}


CodeIntegrity Errors:
===================================
Date: 2014-10-27 09:58:07.080
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-10-27 09:58:06.963
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-10-25 18:54:43.959
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-10-25 18:54:43.833
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-10-25 18:54:43.750
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-10-25 18:54:43.668
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-10-25 18:54:43.574
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-10-25 18:54:43.480
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-10-25 18:54:43.386
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-10-25 18:54:43.293
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.


========================= Devices: ================================

Name: Unknown USB Device (Device Descriptor Request Failed)
Description: Unknown USB Device (Device Descriptor Request Failed)
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service:
Problem: : Windows has stopped this device because it has reported problems. (Code 43)
Resolution: One of the drivers controlling the device notified the operating system that the device failed in some manner. For more information about how to diagnose the problem, see the hardware documentation.

========================= Restore Points ==================================

11-11-2014 19:08:52 Removed Skype™ 6.21
25-11-2014 20:44:46 Install New Software
03-12-2014 18:09:15 Installed Sophos Virus Removal Tool.

**** End of log ****
 
At this point....

In this forum, we make sure, your computer is free of malware and your computer is clean :)
Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
You'll get more attention.

Good luck :)
 
Alright, well thank you so much for all of your help. Would there be any way to move this thread over so they have some background, or would it be better for me to create a new one?
 
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