Hey All!
I was recently browsing ebay when i went to click on a item my symantec antivirus flashed red and said said something was trying to steal my passwords and info I immediately turned off my wireless adapter and locked down my laptop with the firewall. My laptop ran slow now i was unable to open my antivirus, task manager, basically anything that could help me fugureout the problem. I rebooted in safemode and i was able to preform a fullscan with my symantec antivirus 22 infected files or folders. Most were quarantined and deleted but the INTELPPM.SYS virus was only partialy removed. I thought this was normal. Is it?
I restarted after I thought all threats were eliminated the comp continued to run slow i opened task manager and noticed ccapp.exe and vptray.exe each using 50% of the cpu. I have no idea what they are, or how they work. I then restarted in safe mode because it was running so slow and re scanned with antivirus and malwarebytes got 8 infections with malwarebytes and 9 with symantec. How could this be? My computer still has not been back on the internet. The Intelppm.sys came up sgain as well. Any insight on any of these problems would be greatly appreciated. I can attach a screen shot if needed of my problems if that would be helpful I am not extremly proficiant in computers however i understand alot and can do what is advised.
Thanks
I was recently browsing ebay when i went to click on a item my symantec antivirus flashed red and said said something was trying to steal my passwords and info I immediately turned off my wireless adapter and locked down my laptop with the firewall. My laptop ran slow now i was unable to open my antivirus, task manager, basically anything that could help me fugureout the problem. I rebooted in safemode and i was able to preform a fullscan with my symantec antivirus 22 infected files or folders. Most were quarantined and deleted but the INTELPPM.SYS virus was only partialy removed. I thought this was normal. Is it?
I restarted after I thought all threats were eliminated the comp continued to run slow i opened task manager and noticed ccapp.exe and vptray.exe each using 50% of the cpu. I have no idea what they are, or how they work. I then restarted in safe mode because it was running so slow and re scanned with antivirus and malwarebytes got 8 infections with malwarebytes and 9 with symantec. How could this be? My computer still has not been back on the internet. The Intelppm.sys came up sgain as well. Any insight on any of these problems would be greatly appreciated. I can attach a screen shot if needed of my problems if that would be helpful I am not extremly proficiant in computers however i understand alot and can do what is advised.
Thanks