By cmiles8
Oct 26, 2011
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  1. I have been having bluescreen issues for a few weeks now on my Alienware M17x laptop with Windows 7 Home Premium. I have tried several troubleshooting efforts including trying to update drivers which may have caused the BSODs. Any help would be appreciated in solving this issue.

    Occurance: Intermittant; can take days in between crashes. Happens during active use and during idle perioids

    Bluescreen view log and minidump of the most recent crash are attached.

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    These are caused by, as the error title indicates by faulty drivers. Your file simply cited the Windows OS driver ACPI.sys as the cause. Now usually OS drivers are too general to be of much diagnostic help but there may be an exception here.

    ACPI: stands for Automatic Configuration Power Interface is a driver which will attempt to throttle CPU usage when temperatures get to high (and other power management operations).

    Is your heat sink clogged with dust?

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