Internet Connection Disappeared / Router No Longer Rocognised

By wilyca
May 10, 2016
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  1. I have a PC and Laptop connected via ethernet to my router.

    This morning neither the PC or laptop recognised the router.

    Turning the router on/off meant the PC immediately reconnected.

    The laptop will not, hard wired or wireless. It sees other routers, just not my one.

    I am running windows 7.

    Any ideas?
  2. Cycloid Torus

    Cycloid Torus Stone age computing. Posts: 3,006   +657

    Co-ordinate a full power cycle. Turn off modem, router and completely power off all CPUs (not hibernate state) . Let them sit for a minute, then restart modem, get green - restart router - give it 30 seconds - restart CPUs.

    Examine Device Manager in laptop to see if wireless adapter is working 'ok'
    If laptop adapter is 'working', uninstall driver and reboot laptop to force re-discovery of driver.
  3. wilyca

    wilyca TS Rookie Topic Starter

    That did the trick - thanks

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