Internet Disconnects Randomly

[Saucedott]

Okay So i have a dsl modem that seems to disconnect occasionally when someone calls or when just using the phone or even when im just on the computer i was wondering if there was any way to check any possible way to see if i have a worm virus or anything thats making me have internet issues,its a desktop to...it has been happening for awhile and now all i do is usually go on msn, play online games,vent,teamspeak and what not usual stuff...please help me its really annoying me.

 

[Ultiweap]

Normally with a dsl modem your service provider install a line converter for the user to be able to use internet and phone at the same time without it will occur some problem as yours. It will become like a sort of dial-up connection.

Check if your line converter is still here or that it is not damage. You will see it on your telephone line which will be like a socket containing two cables, one for telephone and one for internet(dsl modem).

 

[Saucedott]

are you talking about the splitter or filter?

 

[Ultiweap]

Both if you had both. Check if they are still there and if there check if they are in good condition and well connected.