please help me. i downloaded this program called youtube downloader and although i have already uninstalled youtube downloader, it left me a malware that i cannot seem to get rid of no matter what i do. everytime i open my internet explorer and firefox, it automatically redirects to smartwebsearch or apype.com. i want to get rid of this problem because it is so annoying. please anyone help me, i would really appreciate it. thank you.
Inactive Internet Explorer and Firefox redirects to apype.com or smartwebsearch as homepage
- Thread starter freakayaboo
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Bobbye
Posts: 16,313 +36
Welcome to TechSpot! I'll help with the redirect.
Please follow these steps: Preliminary Virus and Malware Removal.
NOTE: If you already have any of the scanning programs on the computer, please remove them and download the versions in these links.
When you have finished, leave the logs for review in your next reply .
NOTE: Logs must be pasted in the replies. Attached logs will not be reviewed.
=======================================
My Guidelines: please read and follow:
If I haven't replied back to you within 48 hours, you can send a PMwith your thread link in it as a reminder. Do not include technical problems from your thread. Support is given only in the forum.
Threads are closed after 5 days if there is no reply.
Please follow these steps: Preliminary Virus and Malware Removal.
NOTE: If you already have any of the scanning programs on the computer, please remove them and download the versions in these links.
When you have finished, leave the logs for review in your next reply .
NOTE: Logs must be pasted in the replies. Attached logs will not be reviewed.
=======================================
My Guidelines: please read and follow:
- Be patient. Malware cleaning takes time. I am also working with other members while I am helping you.
- Read my instructions carefully. If you don't understand or have a problem, ask me. Follow the order of the tasks I give you. Order is crucial in cleaning process.
- If you have questions, or if a program doesn't work, stop and tell me about it. Don't try to get around it yourself.
- File sharing programs should be uninstalled or disabled during the cleaning process..
- Observe these:
[o] Don't follow directions given to someone else
[o] Don't use any other cleaning programs or scans while I'm helping you.
[o] Don't use a Registry cleaner or make any changes in the Registry.
[o] Don't download and install new programs- except those I give you.
If I haven't replied back to you within 48 hours, you can send a PMwith your thread link in it as a reminder. Do not include technical problems from your thread. Support is given only in the forum.
Threads are closed after 5 days if there is no reply.
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