Product URL: /Advanced-SystemCare-Pro/3000-2086_4-75628962.html
Issue Description: Once I purchased Advanced System Care on the iObit website, two phone numbers immediately appeared (on their site) stating that I must call one of the two numbers in order to get the activation code. Once I called the number, an agent stated that he must install a "technical support" applet in order to activate ASC. He asked me what version of Windows I was running and what browser I was using. Directions were given, and I started to lose control of your computer, almost immediately. He continued to alter major system settings until I had almost no more control of my computer anymore. I told him there was something suspicious going on, and he continued to assure me it was standard procedure. When I told him I was going to hang up the phone, he began begging me not to hang up. After returning to my computer, it was extremely slow and most programs didn't work anymore. Within a matter of twenty minutes, my entire computer was frozen. I had to restore an older version of my system, and lost extremely important photographs, documents, etc. It appears to have been ransomware. If you look on the reviews, you'll see that I'm not the first person to experience this. If iObit is unaware of this scam, then how do the scammers know someone just bought ASC, and why is the scammer's page the first thing to come up (immediately) after the purchase goes through? This is way too suspicious to just be a coincidence...
Issue Description: Once I purchased Advanced System Care on the iObit website, two phone numbers immediately appeared (on their site) stating that I must call one of the two numbers in order to get the activation code. Once I called the number, an agent stated that he must install a "technical support" applet in order to activate ASC. He asked me what version of Windows I was running and what browser I was using. Directions were given, and I started to lose control of your computer, almost immediately. He continued to alter major system settings until I had almost no more control of my computer anymore. I told him there was something suspicious going on, and he continued to assure me it was standard procedure. When I told him I was going to hang up the phone, he began begging me not to hang up. After returning to my computer, it was extremely slow and most programs didn't work anymore. Within a matter of twenty minutes, my entire computer was frozen. I had to restore an older version of my system, and lost extremely important photographs, documents, etc. It appears to have been ransomware. If you look on the reviews, you'll see that I'm not the first person to experience this. If iObit is unaware of this scam, then how do the scammers know someone just bought ASC, and why is the scammer's page the first thing to come up (immediately) after the purchase goes through? This is way too suspicious to just be a coincidence...
