To the left of the Cancel option is where I'm supposed to bwe able to change where I want to save pictures to. As you can see, its not there. . IN previous times, there is a trouble shoot link but it too has failed to show up. Stuck in a rut
When I plug my iphone into my laptop/pc, the my photos program & itunes pop up, I use itunes to back up my iphone, My Photos program usually uploads a copy of my pictures/videos, usually there is the option to save pictures someplace else & also the option to delete the pictures from my iphone, neither of those option are shown in #5.. Yes, itunes is up to date.
Ok, I may be biting off more than I can chew, but how does one drag & drop 2000 plus pictures/videos from iphone to desktop via itunes?? That is what I am & have been trying to do & have done so in the past. It has worked on both W7 & W10.
@jobeard , success. plugged my usb cord in, clicked my desktop shortcut in notification area, saw phone>folder>right clicked>Copy/paste into deskop folder, 30 minutes later, done, Thanks for your paience