Inactive Kaspersky scan says trojan.js.redirector.bu & trojan-clicker.js computer infection

[mctripp]

The kaspersky scan says I have the above infections and I need some advice on removal....?

 

[Broni]

Please, complete all steps listed here: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/

 

[mctripp]

I will try to do this....not a tech person. Thank you for such a quick response, I appreciate the help.

 

[Broni]

You're welcome

 

[mctripp]

Before receiving this response I uninstalled Firefox which is the browser I use. I uninstalled Kaspersky
and installed Norton and ran a complete scan and it says I don't have any viruses/trojans. What is your opinion?

 

[Broni]

Firefox is better, safer browser, than IE.
Kaspersky is much more reliable AV program, than Norton, which I personally dislike.
It's obviously your choice.
Would you like to proceed with 8 steps, or you fell, you're fine?

 

[mctripp]

I don't know?

My weird logic was that if it had maybe infected firefox I might eliminate it by uninstalling firefox and then doing a clean install of firefox. Do you suggest that I complete the steps...thinking that Norton may just not be finding the problems?

 

[Broni]

Possible. Completing all steps won't hurt and it'll give you a peace of mind.