Kaspersky updating issue?

[cazerX]

Hello,
I recently reformatted my computer, and re-installed kaspersky Internet Security 7.0.1.325. It's been acting strangely during updating. Here are pics:

i284.photobucket .com/albums/ll29/cazerX/updating.jpg

Before update

i284.photobucket .com/albums/ll29/cazerX/starting.jpg
Updating...

i284.photobucket .com/albums/ll29/cazerX/rightafterupdate.jpg

This comes up right after update, it doesn't matter whether or not I restart to install the updates that "don't" exist.

i284.photobucket .com/albums/ll29/cazerX/afterupdate.jpg

In the box after the update.

i284.photobucket .com/albums/ll29/cazerX/stillthereafterupdate.jpg
i284.photobucket .com/albums/ll29/cazerX/threat1.jpg
At the top in security threats.


Now I've tried uninstalling, and re-installing, but to no avail. It still does this. Please reply soon, This is getting very annoying having it pop up every few seconds.


P.S.--I exited and ran it as an admin, don't know if that would do anything or not.

P.S.S.--I don't know if the updates are installing or not, I don't see anything that will tell me, other than

i284.photobucket .com/albums/ll29/cazerX/completedlog.jpg

You'll need to take out the space before the .com

 

[mailpup]

Is it set to update automatically or are you manually initiating the update? If it isn't automatic, exactly how are you doing it manually?

I simply right click on the icon in the system tray and then click on Update if I want to manually do it.

 

[cazerX]

Updates are set to automatic, which is another part I'm confused about...shouldn't it be updating on its own then?

 

[mailpup]

Yes, it should. I have Kaspersky Internet Security 7.0 and mine does. At the moment I'm at a loss.

 

[Blind Dragon]

Part of what you pay for when you pay for an antivirus product is support. You need to contact them with your issue. This could also bring to light a problem on their end if there is one.