Hi,
I am having a major problem with my ASUS laptop where I keep getting the BSoD and cant find out a solution. My AVG Anti Virus refuses to open and automatically crashes; I got an error message from a file named EXPLORERFRAME.dll after opening it. I also have tried on multiple occasions to enter safe mode and it immediately crashes when opening it. I also have lost internet connection with the laptop and says I only have limited access with my connection. I also have tried using Ad-Aware and it just crashes partially through the scan. I have checked my minidump file and there is nothing recent in there. I also have tried uninstalling some programs, while I was successful with uninstalling some programs, others got a wierd error message saying they could not find the file and could not be deleted. I think that is everything I have discovered so far. help would be MUCH appreciated.
Thanks
I am having a major problem with my ASUS laptop where I keep getting the BSoD and cant find out a solution. My AVG Anti Virus refuses to open and automatically crashes; I got an error message from a file named EXPLORERFRAME.dll after opening it. I also have tried on multiple occasions to enter safe mode and it immediately crashes when opening it. I also have lost internet connection with the laptop and says I only have limited access with my connection. I also have tried using Ad-Aware and it just crashes partially through the scan. I have checked my minidump file and there is nothing recent in there. I also have tried uninstalling some programs, while I was successful with uninstalling some programs, others got a wierd error message saying they could not find the file and could not be deleted. I think that is everything I have discovered so far. help would be MUCH appreciated.
Thanks