I have just installed the latest driver from Kyocera for the FS-1020D. I am using the USB connection. This problem has occurred with Windows 7 Professional and Windows 8. When I print the page, the print doesn't start until between 5cm and 14cm down the page (I tried printing off 5 pages, the first page started printing 14 cm down, then the remaining 4 pages left a top gap of 5 cm). Any ideas?