Solved Laptop freezes in normal mode after virus removal, need help

[Broni]

Way to go!!

Good luck and stay safe

 

[Scarlet52698]

it won't let me run Malwarebytes in normal mode however I ran it in safe mode and it scanned fine. No threats were found. I then rebooted into normal mode to update my microsoft security essentials and it gives me an error message that it can't connect to the internet. I then get a Java error box that pops up asking me to install latest version however I have the latest version already.

Aye Carumba!

 

[Broni]

Possibly some MSE files got corrupted.
Reinstall it.

As for Java....

Go here: https://www.techspot.com/downloads/6463-java-se.html
Download standalone installer: Windows Offline
See if it'll install.
Then got to Add\Remove and uninstall any other Java versions (if listed).

 

[Scarlet52698]

That's what I was thinking. I'll do that. Thanks.

 

[Broni]

Let me know...

 

[Scarlet52698]

I keep getting an update error when I try to use Windows Update

error: 0x80096001 Update Fail

I uninstalled MSE and when I tried to reinstall the laptop froze up again. For some reason it is freezing in normal mode still.

 

[Broni]

In this forum, we make sure, your computer is free of malware and your computer is clean
Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
You'll get more attention.

 

[Scarlet52698]

No problem, will do. Thanks for your help, much appreciated!

 

[Broni]

You're very welcome