This started about 2 weeks ago. Every once in a while, my laptop will just freeze. It will only last for around 2-5 seconds usually, but recently it has started freezing for around 20 seconds to a minute. This started happening very suddenly. We were playing a computer game (League of Legends) and suddenly the screen went black. After that, it started freezing like this.
We took it into best buy to check it out (I had a warranty) but they couldn't find any hardware problems, saying it must be a software problem. This is strange because when it started doing this we wiped it, deleting all the data. We have wiped it 3 times since it started, and made sure that none of the files were saved on the computer (first time it saved in a Windows.old file). This has not helped at all.
My laptop is an Asus Notebook. I am running Windows 7 on it.
Also, this is most noticeable when I'm watching a video or playing League of Legends. Anyone know what is going on?
Thanks for reading!
~Annet~
We took it into best buy to check it out (I had a warranty) but they couldn't find any hardware problems, saying it must be a software problem. This is strange because when it started doing this we wiped it, deleting all the data. We have wiped it 3 times since it started, and made sure that none of the files were saved on the computer (first time it saved in a Windows.old file). This has not helped at all.
My laptop is an Asus Notebook. I am running Windows 7 on it.
Also, this is most noticeable when I'm watching a video or playing League of Legends. Anyone know what is going on?
Thanks for reading!
~Annet~