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LinkedIn agrees to $13 million settlement over excessive email dispute

By dkpope
Oct 5, 2015
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  1. [parsehtml]<p><img src="https://www.techspot.com/images2/news/bigimage/2015/10/2015-10-05-image-10.jpg" /></p> <p>Looks like LinkedIn will have to think twice before hitting &ldquo;Send&rdquo; in the future. On Oct. 2, the company agreed to pay $13 million to settle a class-action lawsuit brought against them in <a href="http://www.addconnectionssettlement.com/media/380942/complaint.pdf">2013 by people complaining the company was sending too many emails</a>.</p> <p>The funny part is that LinkedIn notified users of the settlement by email.</p> <p>The suit was filed in California and focused on LinkedIn&rsquo;s Add Connections feature that allows users to import their personal contacts and then send invitation emails to those contacts. If, after receiving the invitation, the recipient didn&rsquo;t respond then LinkedIn would send out as much as two additional emails encouraging the recipient to join LinkedIn.</p> <p>Yes, the user at first gave LinkedIn permission to send out the first email, but the lawsuit says they didn&rsquo;t consent to the other two reminder emails, nor did they give LinkedIn permission to use their name and image in any of the emails.</p> <p>Two extra emails may not sound like a huge problem, but it was ambiguity in LinkedIn&rsquo;s terms of service about the follow-up emails that resulted in the lawsuit and cost the company $13 million.</p> <p>Now, if you were using the Add Connections service on LinkedIn between September 2011 and October 2014, you should look at the email the company recently sent out. If you can&rsquo;t find it or it filtered it right out of your inbox, check out the website set up by the suit&rsquo;s lawyers to see if you&rsquo;re <a href="http://www.addconnectionssettlement.com">eligible for part of the payout</a>.</p> <p><a href="http://www.businessinsider.com/linkedin-settles-class-action-lawsuit-2015-10">LinkedIn spoke with Business Insider</a> and said, &ldquo;Ultimately, we decided to resolve this case so that we can put our focus where it matters most: finding additional ways to improve our members&rsquo; experiences on LinkedIn. In doing so, we will continue to be guided by our core value &ndash; putting our members first.&rdquo;</p><p><a rel='alternate' href='https://www.techspot.com/news/62326-linkedin-agrees-13-million-settlement-over-excessive-email.html' target='_blank'>Permalink to story.</a></p><p class='permalink'><a rel='alternate' href='https://www.techspot.com/news/62326-linkedin-agrees-13-million-settlement-over-excessive-email.html'>https://www.techspot.com/news/62326-linkedin-agrees-13-million-settlement-over-excessive-email.html</a></p>[/parsehtml]
  2. stewi0001

    stewi0001 TS Evangelist Posts: 2,026   +1,427

    I got that email, I wasn't sure if it was spam or not. I don't know if I really want to be part of suing LinkedIn though.
    wastedkill likes this.
  3. SecureTC

    SecureTC TS Rookie

    The irony of notifying people by Email won't be lost on a lot of people....
    wastedkill likes this.
  4. Hmmm I never allowed LinkedIn to e-mail me anything and I still get a ton from a ton a people. So I blacklisted their entire domain! mwhahahah
    ...and life was good again.

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