Solved Live Security Platinum + sirefef.y + sirefef.x

[Jay Pfoutz]

Please reinstall MSE and tell me what happens.

 

[SignoreJoe]

MSE fails to update, error code 0x80240022. The same as the picture posted previously.

Other than that, the computer running clean as a whistle and better than ever. Thank you so much for your help!

I wish I could donate money to you for the time and effort you put into helping me but I have little to give I might be able to scrounge something up

 

[Jay Pfoutz]

Check the time and date on your system, let me know if that is correct...

 

[SignoreJoe]

Yes, they are correct.

 

[Jay Pfoutz]

Please go to Start > type in CMD and right-click Command Prompt in the results pane and select Run as Administrator.

Type this in to Command Prompt exactly as is and hit enter:

sc create BITS binpath= "c:\windows\system32\svchost.exe -k netsvcs" start= delayed-auto


Once done, let me know if it can update.

 

[SignoreJoe]

It works! Thanks for all your expertise and help!

 

[Jay Pfoutz]

Okay. We'll finish up. Please post a Security Check log, then I will make a few recommendations.

 

[SignoreJoe]

Oh gosh, I'm sorry about not replying! I've been running all over the place this week :/

I am not so apt with the "Security Check Log", where would I find it?

 

[Jay Pfoutz]

From earlier in post #24...

Please download Security Check by screen317 from SpywareInfoforum.org or Changelog.fr.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

 

[SignoreJoe]

Roger, thanks for pointing that out to me.

Here's the .txt

Results of screen317's Security Check version 0.99.46
Windows Vista Service Pack 2 x64 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Microsoft Security Essentials
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Java(TM) 6 Update 33
Java(TM) 6 Update 7
Java version out of Date!
Adobe Flash Player 10 Flash Player out of Date!
Adobe Flash Player 11.3.300.271
Adobe Reader 9 Adobe Reader out of Date!
Mozilla Firefox (14.0.1)
Google Chrome 21.0.1180.77
Google Chrome 21.0.1180.79
````````Process Check: objlist.exe by Laurent````````
Microsoft Security Essentials MSMpEng.exe
Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0 %
````````````````````End of Log``````````````````````

 

[Jay Pfoutz]

Right on.

Adobe Reader Update!

Please download the newest version of Adobe Acrobat Reader from Adobe.com

Before installing: it is important to remove older versions of Acrobat Reader since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs (Programs and Features in Vista/7).
Search in the list for all previous installed versions of Adobe Acrobat Reader. Uninstall/Remove each of them.

Once old versions are gone, please install the newest version.

Java Update!

Please download the newest version of Java from Java.com.

Before installing: it is important to remove older versions of Java since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs (Programs and Features in Vista/7).
Search in the list for all previous installed versions of Java. (J2SE Runtime Environment). Please uninstall/remove each of them.

Once old versions are gone, please install the newest version.

Read more about Java exploit problems

Adobe Flash Player Update!

Please download the newest version of Adobe Flash Player from Adobe.com

Before installing: it is important to remove older versions of Flash Player since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs (Programs and Features in Vista/7).
Search in the list for all previous installed versions of Adobe Flash Player. Uninstall/Remove each of them.

Once old versions are gone, please install the newest version.

Personal Tips on Preventing Malware

See this page for more info about malware and prevention.

Read more about "FAQ: How did Sirefef or ZeroAccess Infect You?"

Any other questions before I mark this topic solved?

 

[SignoreJoe]

I will take care of these when I get home tonight, sorry about delays.

 

[Jay Pfoutz]

Okay!

 

[SignoreJoe]

All done, no further questions. Thanks DragonMasterJay!

 

[Jay Pfoutz]

Great! Marked as solved. √