Lost network connections after virus removal - Win XP

By lizvick
Mar 14, 2012
  1. i have two win xp computers that, once upon a time (up until monday's reboot) saw each other perfectly.

    previous to monday i had one of those fake security viruses that i used the microsoft removal tool to rid my computer of. and it did, so come monday morning the other computer on my network was able to share files, etc..until i got in, saw the message to reboot my machine for the changes to take effect and ever since then i've had issues with the network.

    first i could not connect to the network or get an internet connection. using another machine, i sought out answers and found somewhere that told me to delete the dhcp depend on services registry entry, which i did and thus allowed me an internet connection.

    that was after i found the netbt.sys file was missing from win 32 drivers and i extracted it from the win xp cd.

    i can't restore to any restoration point i've tried...help!

  2. Broni

    Broni Malware Annihilator Posts: 54,258   +383

    Welcome aboard [​IMG]

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.


    Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center/Action Center
      • Windows Update
      • Windows Defender
    • Press "Scan".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.
  3. lizvick

    lizvick TS Rookie Topic Starter

    Thanks for the reply, Broni - I have fixed the issue.

    netbt.sys was not only missing from the win32 drivers, but from the registry as well - I exported the registry entry from another pc here and imported it into my registry. fixed the problem after six hours of figuring it out!
  4. Broni

    Broni Malware Annihilator Posts: 54,258   +383

    Very well then :)

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