Solved Lots of blue screens

[Broni]

MBRCheck looks good

Kaspersky didn't actually detect any malicious but TightVNC program only.

At this point....

OTL Clean-Up
Clean up with OTL:

* Double-click OTL.exe to start the program.
* Close all other programs apart from OTL as this step will require a reboot
* On the OTL main screen, press the CLEANUP button
* Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

=================================================================

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point.

Turn off System Restore:

- Windows XP:
1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore".
5. Click Apply.
6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK.
- Windows Vista and 7:
1. Click Start.
2. Right-click the Computer icon, and then click Properties.
3. Click on System Protection under the Tasks column on the left side
4. Click on Continue on the "User Account Control" window that pops up
5. Under the System Protection tab, find Available Disks
6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
8. Click OK

2. Restart computer.

3. Turn System Restore on.

4. Make sure, Windows Updates are current.

5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

8. Run Temporary File Cleaner (TFC) weekly.

9. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

11. Run defrag at your convenience.

12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

13. Please, let me know, how your computer is doing.

 

[glhglh]

Broni, Thank You!

I completed all of the instructions, and i sure there are no virus' on this computer. I'm not sure if we found one, did we?

the computer is still freezing. i've been trying to log when that happens, and it is only when IE is open, and being used.

Hence, all of the problems with the online scans.

I've tried to uninstall the flash, and reinstall the latest. and i can't find a bad driver.

this is one event on the application events:

Event Type: Warning
Event Source: Symantec AntiVirus
Event Category: None
Event ID: 6
Date: 8/28/2010
Time: 3:45 AM
User: N/A
Computer: ADB10-05
Description:


Could not scan 1 files inside c:\Documents and Settings\All Users\Documents\New Folder\Centerpiece5\ClntApps\ClientApps5\Outlook2002\FILES\OSP\1033\IE5\EN\TCAIME.CAB due to extraction errors encountered by the Decomposer Engines.Application has encountered an error.
For more information, please go to: http://www.symantec.com/techsupp/se...ish&module=1000&error=0014&build=symantec_ent

But this is the time i had endpoint disabled for one of the scans we were doing.

this is another error in the events, but also when symantec was disabled:

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1058
Date: 8/27/2010
Time: 2:44 PM
User: NT AUTHORITY\SYSTEM
Computer: ADB10-05
Description:
Windows cannot access the file gpt.ini for GPO CN={31B2F340-016D-11D2-945F-00C04FB984F9},CN=Policies,CN=System,DC=hedrick,DC=local. The file must be present at the location <\\hedrick.local\sysvol\hedrick.local\Policies\{31B2F340-016D-11D2-945F-00C04FB984F9}\gpt.ini>. (Access is denied. ). Group Policy processing aborted.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


any ideas? the microsoft events.asp has no solutions.

 

[Broni]

Let's try couple of things....

Close IE.
Go Start>All Programs>Accessories>System Tools, and click on Internet Explorer (no add-ons). Same freezing?

Did you try different browser to see, if it has same issue?

 

[Broni]

Are you still out there?

 

[glhglh]

Yes, i'm still out there

I believe the computer is complete virus free.

been having freezes though.

I think it is the problems with microsoft updates, then adobe updates.

i've uninstalled in reinstalled flash, and this morning i simply uninstalled adobe reader. She reported no freezes today.

this is some improvement.

i have, over the past few days, disabled just about all of the ads ons.

this is a good machine. i tested all ram, OK, i tested the hard disk, OK.

Thank you for looking. over the weekend, i'll work on it some more. see if it freezes tomorrow.

Thank you again.

 

[Broni]

Cool. Keep me posted....

 

[Broni]

The issue seems to be resolved.