Solved Malware blocks removal tools and antivirus sofware

[Broni]

Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287 (or http://www.bleepingcomputer.com/forums/index.php?showtopic=28744&hl=hard+drive+diagnostic)
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), to make the CD bootable.
For Toshiba hard drives, see here: http://sdd.toshiba.com/main.aspx?Pa...rivesUSandCanada/SoftwareUtilities#diagnostic

Note : If you do not know how to set your computer to boot from CD follow the steps HERE

 

[Maroan]

Well this is the error found:

error: LBA 63446672
error code AJ24: Bad sector
error: ecc error

Recommendation from the tool:
save your datas, format the drive and rerun the test. Hmmm...

The drive is a Samsung drive.

 

[Broni]

Let's see, if it was mapped as a bad sector.
Restart computer normally and see, if "chkdsk" will still bother you.

 

[Maroan]

The computer boots fine, doesnt starts Chkdsk and run fast, but should I try to rerun chkdsk?

 

[Broni]

Leave it alone for now....
Good news

Let me check your OTL logs...
Hold on....

 

[Broni]

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it to its own folder

• Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
• Accept any prompts.

======================================================================

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :OTL
  IE - HKU\.DEFAULT\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - Reg Error: Key error. File not found
  IE - HKU\S-1-5-18\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - Reg Error: Key error. File not found
  [2010-10-26 10:47:20 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Matthias\Application Data\AVG10
  
  :Commands
  [purity]
  [emptytemp]
  [emptyflash]
  [Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• You will get a log that shows the results of the fix. Please post it.

====================================================================

Last scans....

1. Download Security Check from HERE, and save it to your Desktop.

• Double-click SecurityCheck.exe
• Follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.
  
  NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

2. Download Temp File Cleaner (TFC)

• Double click on TFC.exe to run the program.
• Click on Start button to begin cleaning process.
• TFC will close all running programs, and it may ask you to restart computer.

3. Please run a free online scan with the ESET Online Scanner

• Disable your antivirus program
• Tick the box next to YES, I accept the Terms of Use
• Click Start
• IMPORTANT! UN-check Remove found threats
• Accept any security warnings from your browser.
• Check Scan archives
• Click Start
• ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
• When the scan completes, push List of found threats
• Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
• NOTE. If Eset won't find any threats, it won't produce any log.

 

[Maroan]

OTL log so far:

All processes killed
========== OTL ==========
Registry value HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\URLSearchHooks\\{A3BC75A2-1F87-4686-AA43-5347D756017C} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A3BC75A2-1F87-4686-AA43-5347D756017C}\ not found.
Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\URLSearchHooks\\{A3BC75A2-1F87-4686-AA43-5347D756017C} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A3BC75A2-1F87-4686-AA43-5347D756017C}\ not found.
C:\Documents and Settings\Matthias\Application Data\AVG10\cfgall folder moved successfully.
C:\Documents and Settings\Matthias\Application Data\AVG10 folder moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->FireFox cache emptied: 0 bytes

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 32902 bytes

User: Matthias
->Temp folder emptied: 11916076 bytes
->Temporary Internet Files folder emptied: 26151882 bytes
->Java cache emptied: 2027 bytes
->FireFox cache emptied: 3413045 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 638 bytes

User: NetworkService
->Temp folder emptied: 33492 bytes
->Temporary Internet Files folder emptied: 33170 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 140167 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 40,00 mb


[EMPTYFLASH]

User: Administrator

User: All Users

User: Default User

User: LocalService

User: Matthias
->Flash cache emptied: 0 bytes

User: NetworkService

Total Flash Files Cleaned = 0,00 mb


OTL by OldTimer - Version 3.2.22.3 log created on 04162011_011411

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...

 

[Maroan]

Security Check:

Results of screen317's Security Check version 0.99.7
Windows XP Service Pack 3
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:
Microsoft Security Essentials
```````````````````````````````
Anti-malware/Other Utilities Check:
Ad-Aware
Malwarebytes' Anti-Malware
CCleaner (remove only)
Java(TM) 6 Update 24
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Out of date Java installed!
Adobe Flash Player 10.2.152.26
Mozilla Firefox (3.6.13)
````````````````````````````````
Process Check:
objlist.exe by Laurent
Windows Defender MSMpEng.exe
Ad-Aware AAWService.exe
Ad-Aware AAWTray.exe is disabled!
Microsoft Security Essentials msseces.exe
Microsoft Security Client Antimalware MsMpEng.exe
``````````End of Log````````````

 

[Broni]

Uninstall:
Java(TM) 6 Update 5
Java(TM) 6 Update 7

 

[Maroan]

Eset didnt find any threats. I removed Java update 5 without problems (Ccleaner did the job) but I cant find update 7?!?

 

[Broni]

You have current Java version installed. You're fine.

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

• Double-click OTL.exe to start the program.
• Close all other programs apart from OTL as this step will require a reboot
• On the OTL main screen, press the CLEANUP button
• Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. Run defrag at your convenience.

11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

12. Please, let me know, how your computer is doing.

 

[Maroan]

Here is the log:

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->FireFox cache emptied: 0 bytes

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: Matthias
->Temp folder emptied: 11121248 bytes
->Temporary Internet Files folder emptied: 13223848 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 48764658 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 689 bytes

User: NetworkService
->Temp folder emptied: 5672 bytes
->Temporary Internet Files folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 3972 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 70,00 mb


[EMPTYFLASH]

User: Administrator

User: All Users

User: Default User

User: LocalService

User: Matthias
->Flash cache emptied: 0 bytes

User: NetworkService

Total Flash Files Cleaned = 0,00 mb

Restore points cleared and new OTL Restore Point set!

OTL by OldTimer - Version 3.2.22.3 log created on 04162011_112521

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...

 

[Broni]

12. Please, let me know, how your computer is doing.

Whenever ready....

 

[Maroan]

Well its going almost perfect:
Jusched.exe crashes everytime it starts. I know its the Java update scheduler, but it usually doesnt crash...

For some misterious reason, i cant reach Ccleaner homepage from the software itself. But there is no problem if i click the link from google search

 

[Broni]

Disable Jusched.exe as a startup (no need for it): http://www.howtogeek.com/howto/windows-vista/what-is-juschedexe-and-why-is-it-running/

I'd suggest, you drop CCleaner and stay with TFC.

Anyway....good news

Good luck and stay safe

 

[Maroan]

I will! Thank you so much for your great help! I was very close to decide to erase the whole harddrive (And let the bad guys win!) a week ago, but thanks to you, it was not necessary!
I believe you can close the thread!

 

[Broni]

And let the bad guys win!

Never!!!!!.....LOL

I just marked it as "Solved"