Malware goes to asking for money to fix computer

By Rockford3000
Oct 24, 2011
  1. I pasted an image from Google Images to Microsoft Word and then numerous pop-us warning me that the system's RAM was damaged. Some, but not all files were hidden. A System Restore window popped-up (not Microsoft's System Restore) and bagan a scan. The result was that I had to purchase the full version of system restore to fix the problem. The program referenced the website wwwdotsystem-restoredotcom. I did not purchase anything. Instead I ran numerous scans and while TrendMicro found nothing, Malwarebytes Anti-Malware found 71 objects, and removed all. I am worried that whatever infected me can track things like online banking. Any help is appreciated.
  2. Broni

    Broni Malware Annihilator Posts: 54,258   +383

    Welcome aboard [​IMG]

    Please, complete all steps listed here:
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
Topic Status:
Not open for further replies.

Similar Topics

Add your comment to this article

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...