Malware Threat on Network

By Bobby Knezevic
May 7, 2013
  1. Hello, all. I'm trying to deal with an issue on our small office network. Several of our clients who have come to purchase things in person have reported their credit cards as being compromised. Without going into more details, I'd like to make sure our payment processing system is clean. I don't have a problem formatting it, but I just want to know for liability reasons if we are at fault for these compromises. We have a Dell machine running Windows 7, Kaspersky Endpoint Security 8 with all Windows Updates installed.

    I've followed the steps outlined in the sticky. I've attached the Malwarebytes log file and the DDS log file.

    Attached Files:

  2. Broni

    Broni Malware Annihilator Posts: 54,257   +383

    Welcome aboard [​IMG]

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.


    Please observe forum rules.
    All logs have to be pasted not attached.
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