Hi there...
I have recently experienced some problems with my pc (HP 2133 mini notebook, win xp-sp3).
At first I had problems with device manager some days ago. My computer, in addition to normal use, collects data from meteorological instruments via a usb to rs232 adapter and 1-wire bus. It works all the time since last February. Two or three days ago I realized that the usb adapter was not working. the computer does not recognizes the adapter or any other usb device I plug in. If I reboot the pc it works fine for 1 or 2 hours and then stops again recognizing any usb device. Trying to investigate the problem I discovered that device manager (mmc.exe) hungs up. Since this pc has not a dvd player and it came with preinstalled win xp, I can't do a system repair using a win xp cd.
Trying to correct this issue myself I made things worse. I downloaded and run the Gmer utility. After that the computer slowed down dramatically. It delayed in boot time, programs took long time to lunch, switcing between programs is delayed etc. Dpc latency checker before running Gmer was always in the green scale and now is always red. Process Explorer shows that IRQ and DPC uses alot of cpu time.
Following your guide about malware removal, I run Malwarebytes tool. It fixed some things about the lunch speed of programs but not the boot up time or shutdown problems and of course the device manager hungups.
I would greatly appreciate any help from you.
Thank you in advance.
Below are the logs you suggest to post.
Malwarebytes Anti-Malware 1.62.0.1300
www.malwarebytes.org
Database version: v2012.08.21.12
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 6.0.2900.5512
Owner :: 0E829DDD2BDB455 [administrator]
21/8/2012 11:47:01 μμ
mbam-log-2012-08-21 (23-47-01).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 191849
Time elapsed: 29 minute(s), 55 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 2
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowSearch (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and repaired successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowHelp (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and repaired successfully.
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2012-08-22 23:26:44
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 ST9250315AS rev.0001SDM1
Running: rjw7r6hi.exe; Driver: C:\DOCUME~1\Owner\LOCALS~1\Temp\afwdypoc.sys
---- System - GMER 1.0.15 ----
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwConnectPort [0xEB3A02F4]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwCreateFile [0xEB39A5CA]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwCreateKey [0xEB3B958A]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwCreatePort [0xEB3A0A80]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwCreateProcess [0xEB3B3E4E]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwCreateProcessEx [0xEB3B423C]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwCreateSection [0xEB3BD6F6]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwCreateWaitablePort [0xEB3A0BB6]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwDeleteFile [0xEB39B1E0]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwDeleteKey [0xEB3BAE3C]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwDeleteValueKey [0xEB3BA7B2]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwDuplicateObject [0xEB3B2D8A]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwLoadKey [0xEB3BB794]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwLoadKey2 [0xEB3BB99C]
SSDT \SystemRoot\system32\DRIVERS\avgidsshimx.sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwNotifyChangeKey [0xB167F004]
SSDT \SystemRoot\system32\DRIVERS\avgidsshimx.sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwNotifyChangeMultipleKeys [0xB167F0D4]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwOpenFile [0xEB39ADF2]
SSDT \SystemRoot\system32\DRIVERS\avgidsshimx.sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwOpenProcess [0xB167ED76]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwOpenThread [0xEB3B5D8A]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwRenameKey [0xEB3BC72A]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwReplaceKey [0xEB3BC060]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwRequestWaitReplyPort [0xEB39FEC4]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwRestoreKey [0xEB3BD0FC]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwSecureConnectPort [0xEB3A059C]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwSetInformationFile [0xEB39B5A4]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwSetSecurityObject [0xEB3BCC6A]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwSetValueKey [0xEB3B9F72]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwSystemDebugControl [0xEB3B4EA4]
SSDT \SystemRoot\system32\DRIVERS\avgidsshimx.sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateProcess [0xB167EE1E]
SSDT \SystemRoot\system32\DRIVERS\avgidsshimx.sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateThread [0xB167EEBA]
SSDT \SystemRoot\system32\DRIVERS\avgidsshimx.sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwWriteVirtualMemory [0xB167EF56]
---- Kernel code sections - GMER 1.0.15 ----
.text ntkrnlpa.exe!ZwCallbackReturn + 2434 80501C44 12 Bytes [80, 0A, 3A, EB, 4E, 3E, 3B, ...]
? C:\WINDOWS\system32\Drivers\PROCEXP152.SYS Äåí åßíáé äõíáôÞ ç åýñåóç ôïõ êáèïñéóìÝíïõ áñ÷åßïõ áðü ôï óýóôçìá. !
---- User code sections - GMER 1.0.15 ----
I have recently experienced some problems with my pc (HP 2133 mini notebook, win xp-sp3).
At first I had problems with device manager some days ago. My computer, in addition to normal use, collects data from meteorological instruments via a usb to rs232 adapter and 1-wire bus. It works all the time since last February. Two or three days ago I realized that the usb adapter was not working. the computer does not recognizes the adapter or any other usb device I plug in. If I reboot the pc it works fine for 1 or 2 hours and then stops again recognizing any usb device. Trying to investigate the problem I discovered that device manager (mmc.exe) hungs up. Since this pc has not a dvd player and it came with preinstalled win xp, I can't do a system repair using a win xp cd.
Trying to correct this issue myself I made things worse. I downloaded and run the Gmer utility. After that the computer slowed down dramatically. It delayed in boot time, programs took long time to lunch, switcing between programs is delayed etc. Dpc latency checker before running Gmer was always in the green scale and now is always red. Process Explorer shows that IRQ and DPC uses alot of cpu time.
Following your guide about malware removal, I run Malwarebytes tool. It fixed some things about the lunch speed of programs but not the boot up time or shutdown problems and of course the device manager hungups.
I would greatly appreciate any help from you.
Thank you in advance.
Below are the logs you suggest to post.
Malwarebytes Anti-Malware 1.62.0.1300
www.malwarebytes.org
Database version: v2012.08.21.12
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 6.0.2900.5512
Owner :: 0E829DDD2BDB455 [administrator]
21/8/2012 11:47:01 μμ
mbam-log-2012-08-21 (23-47-01).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 191849
Time elapsed: 29 minute(s), 55 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 2
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowSearch (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and repaired successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowHelp (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and repaired successfully.
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2012-08-22 23:26:44
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 ST9250315AS rev.0001SDM1
Running: rjw7r6hi.exe; Driver: C:\DOCUME~1\Owner\LOCALS~1\Temp\afwdypoc.sys
---- System - GMER 1.0.15 ----
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwConnectPort [0xEB3A02F4]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwCreateFile [0xEB39A5CA]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwCreateKey [0xEB3B958A]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwCreatePort [0xEB3A0A80]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwCreateProcess [0xEB3B3E4E]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwCreateProcessEx [0xEB3B423C]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwCreateSection [0xEB3BD6F6]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwCreateWaitablePort [0xEB3A0BB6]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwDeleteFile [0xEB39B1E0]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwDeleteKey [0xEB3BAE3C]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwDeleteValueKey [0xEB3BA7B2]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwDuplicateObject [0xEB3B2D8A]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwLoadKey [0xEB3BB794]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwLoadKey2 [0xEB3BB99C]
SSDT \SystemRoot\system32\DRIVERS\avgidsshimx.sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwNotifyChangeKey [0xB167F004]
SSDT \SystemRoot\system32\DRIVERS\avgidsshimx.sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwNotifyChangeMultipleKeys [0xB167F0D4]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwOpenFile [0xEB39ADF2]
SSDT \SystemRoot\system32\DRIVERS\avgidsshimx.sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwOpenProcess [0xB167ED76]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwOpenThread [0xEB3B5D8A]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwRenameKey [0xEB3BC72A]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwReplaceKey [0xEB3BC060]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwRequestWaitReplyPort [0xEB39FEC4]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwRestoreKey [0xEB3BD0FC]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwSecureConnectPort [0xEB3A059C]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwSetInformationFile [0xEB39B5A4]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwSetSecurityObject [0xEB3BCC6A]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwSetValueKey [0xEB3B9F72]
SSDT \SystemRoot\System32\vsdatant.sys (ZoneAlarm Firewalling Driver/Check Point Software Technologies LTD) ZwSystemDebugControl [0xEB3B4EA4]
SSDT \SystemRoot\system32\DRIVERS\avgidsshimx.sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateProcess [0xB167EE1E]
SSDT \SystemRoot\system32\DRIVERS\avgidsshimx.sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateThread [0xB167EEBA]
SSDT \SystemRoot\system32\DRIVERS\avgidsshimx.sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwWriteVirtualMemory [0xB167EF56]
---- Kernel code sections - GMER 1.0.15 ----
.text ntkrnlpa.exe!ZwCallbackReturn + 2434 80501C44 12 Bytes [80, 0A, 3A, EB, 4E, 3E, 3B, ...]
? C:\WINDOWS\system32\Drivers\PROCEXP152.SYS Äåí åßíáé äõíáôÞ ç åýñåóç ôïõ êáèïñéóìÝíïõ áñ÷åßïõ áðü ôï óýóôçìá. !
---- User code sections - GMER 1.0.15 ----