Missing files

[robbie32]

Hi,

I ran a bunch of cleaning utilities - Ad-Aware, Spybot, AVG tools - and just want to find out if my system still has problems. Recent scans using Norton Utilities revealed missing files -
msvcp80.dll.
msvcr80.dll.
C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll.

I am not sure how to amend the register or how to apply missing files to it

I tried to attach the hijack log but it is in excess of 10000 characters and requests to shorten the log. This would mean there would be missing info?

I am hoping someone can help

cheers Robbie

 

[raybay]

Do you have Windows Defender installed? If so, first, try to delete c:\program files\windows defender\MSASCui.exe.manifest
That often resolves the problem.
Otherwise, do a gurgle search for Missing msvcr80.dll
There are plenty of solutions online... most having to do with Windows Defender and replacing it with Windows Defender Beta

 

[LookinAround]

Note the full path indicated for your missing file
C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dl

This is part of Adobe Acrobat. You can try:
- if you the install disk, insert and when prompted select a Repair option
- Go to Add/Remove programs. Click on Acrobat 7.0. If will probably offer Modify or Repair as well (in addition to Remove). If doesn't show modify/repair then just cancel

 

[robbie32]

windows defender

no, I do not have windows defender installed

i did however create a hijackthis log if this is of any assistance

 

[LookinAround]

As to my earlier post and now your last post....

Oh! I see you your Adobe directory is simply Adobe Reader

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

Open adobe reader and somewhere up top either under Help or Tools am sure they offer update. TRy it

 

[robbie32]

I think it is sorted

Hey

Thanks for the assistance. I believe that the files missing were infected AVG files. I have removed AVG and installed AVIR which found infections. I have downloaded the latest version of adobe reader which fixed the remaining missing file.

thanks again
Robbie

 

[kimsland]

Yes Avira is way better than AVG
You should also run Malwarebytes too

Glad it's sorted :grinthumb