Multimedia Audio Controller Driver Issue - Please Help

By cdiddy · 82 replies
Aug 26, 2004
  1. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Go into your bios, and disable the onboard sound.

    Please don`t post the same question in different threads. Thanks.

    Regards Howard :wave: :wave:
  2. FourPoint

    FourPoint TS Rookie

    Sound Card Problem

    Hi there. I had the same problem but I fixed it. Go thru the "Install new hardware" function until you reach the part where you can choose from CD or List. Choose "List" then click "Browse" and navigate to where your drivers are stored on your hard drive. Mine are C:\Dell\Drivers. There are heaps of them. I just started at the top and tried to install every one and when the screen comes up that says "Cannot Install Hardware" use the "Back" key and click "Browse" again and choose the next one. Eventually you will see one that continues right through the setup. Once complete I had to go into "Device Manager" and under "Sound, Video and game controllers" I had to double click "Unimodem Half-Duplex Audio Device" and choose "Disable"
    Bingo , I have SOUND. I hope this works for you too. Let me know how you go.
  3. montana1

    montana1 TS Rookie


    i am having the same problem with media audio controller, on device manager it has a yellow explanation mark near media audio controller. No sound could be played on my computer could some one please help. i use:

    1gb ram

    could some one please tell me how to fix this problem.
    thank in advance

    p.s. i cannot find those driver files
  4. FourPoint

    FourPoint TS Rookie


    You will need to find where your drivers are stored. Do a "Search" on your hard drive ,they have to be there somewhere. When you find them follow my description from before. Good luck.
  5. montana1

    montana1 TS Rookie


    i did find that driver folder, but the folder did not contain much as you said it was in system32 and it only had two folders in there and it never worked on add device on muti media controller. my computer is not a dell make but it has service pack 2 it is a time computer, i can not contact the manufacturer or the software support team because the company "the computer shop" went bust last year. sum 1 plz help thanks
  6. Frec

    Frec TS Rookie

    Hi, I have the same problem.

    Hi everybody.
    When i opened volume control, it says:"There are no active mixer devices available. to instal mixer devices, go to Control Panel, click Printers and other hardware, and then click add hardware.

    this program will now close."

    And i couldn't install new driver.

    When i open device manager, multimedia audio controller has question mark with yellow color.

    my notebook is toshiba m45-S331.

    do anyone can help me with this problem?

  7. N3051M

    N3051M TS Evangelist Posts: 2,115

    Go to the toshiba website, find your laptop there and go to the downloads/support section. Get your drivers. Reboot in safe mode, and install from there.

    EDIT: and don't double post, or bump threads like so. Its bad habit.
  8. kenmorrison69

    kenmorrison69 TS Rookie

    Thanks Howard , Was having same problem with my multimedia audio controller. I recently reset bios and completely forgot to disable onboard sound.
  9. jimbozeubuen

    jimbozeubuen TS Rookie

    My multipedia audio controller's soundmax driver is gone and I don't know where to install it. My computer model is a Dell Dimension 3000. System Service Tag is 1TXY761 and Chassis Serial Number: 1TXY761. I went to the Dell Support site and found the list of driver downloads. But I don't see soundmax in that list. Can someone please help?
  10. N3051M

    N3051M TS Evangelist Posts: 2,115

  11. db84

    db84 TS Rookie

    Help me please

    I reformatted everything and now my Audio does not work. I have the yellow ? by my other devices -> multimedia audio controller
    And I am not sure what that means.

    I am sure I have an SiS board .. at one point it says SiS 962L
    I tryed to find drivers for this but could not seem to get them to fix my problem.

    Can someone help me sort this out, thanks in advance
  12. djcue95

    djcue95 TS Rookie

    HP Brio 410

    I have an HP Brio 410.I formated my computer using a Windows 2000 Disk.I had this problem before.After I reinstall Windows 2000(Because I don't notice how much space I have been using and it gets real slooooooow.)I have Audio Codecs in my Hardware list that are so called working and there not making a noise.I have PS/2 Altec Lansing speakers that are working fine because I just got them and before I formatted the computer they were working and I had this same problem a long time ago when I formated.The speakers ARE plugged into the right jack so thats not a problem.When I use Windows Media Player it says that it does not have audio drivers installed.I rember I had Crystal Audio Codecs installed on every single computer I've had including this one and they all worked.When I install the Crystal Audio Codecs it puts a Sound icon with an ! next to it.When I install the drivers it STILL won't work.I am lost and don't know what to do anymore.HELP PLEASE!!!???
  13. N3051M

    N3051M TS Evangelist Posts: 2,115

    DB84: the yellow ? means that you have a driver issue that needs to be fixed in order for that device to work properly. Download SIW or Everest home and post up here the make/model of your motherboard or go google for its drivers.

    DJCUE95:Audio codecs are just software to decode certain music files. What you need is to install the drivers for your sound card. Try the one on this page:
  14. djcue95

    djcue95 TS Rookie

    I went to that web site i got the package and it says open the Device manger and follow the instructions and there are no insructions so I don't know what to do.Ty tho
  15. N3051M

    N3051M TS Evangelist Posts: 2,115

    so you've downloaded a file called bdf652en.exe? and extracted that to a temporary location etc?

    Try this:
    -Go to Add/Remove Programs, find something that looks like its part of your audio drivers like Crystal Audio, Realtek, C-Media etc. and uninstall it. If you don’t have anything like that then don’t worry, just skip to the next step.
    -Go to device manager>sound, video and game controllers. Uninstall anything relating to audio devices. Reboot your PC.
    -When it comes back to windows and detects the new hardware, cancel it from installing by itself.
    -Go to the folder where you’ve put the extracted sound card drivers, and run the setup.exe
  16. djcue95

    djcue95 TS Rookie


    ok...I'll try.But some of the Audio Drivers I can't uninstall with out going to Safe Mode
  17. hlenita

    hlenita TS Rookie


  18. krisofa

    krisofa TS Rookie

    hey i have the same problem as well.
    but i went to my motherboards site which is asus and downloaded the driver but there is no setup file in my download!!! i am lost !! my motherboard is an asus model no P4S533-MX and and has an on board sound device
    please help
  19. N3051M

    N3051M TS Evangelist Posts: 2,115

    hlenita Please provide a bit more infomation about your PC. If you don't know at least what model your sound card or motherboard is, download Everest Home or SIW to find out that info.

    Then use google or post the info here to find your drivers.

    krisofa Try this site:

    Download the file and extract it into a folder that you can access it easy. Then go to that folder and look for Setup.exe or Install.exe or similar and install etc.
  20. innocent

    innocent TS Rookie


    Just want to say hello.
    Today been my first day posting to this forum.
  21. Redwinter

    Redwinter TS Rookie

    Same Problem

    Running Win XP Professional
    Service Pack 2
    Intel Pentium 4, 2666 Mhz (20x133)
    Motherboard: Asus P4S533-MX (3 PCI, 1 AGP, 2 SDR DIMM, 2 DDR DIMM, Audio, Video)
    Motherboard Chipset: SiS 651
    Audio Adapter: SiS 7012 Audio Device
    Speaker Type: Labtec LCS 1060.

    Issue: Ran fine in Win2k. Just reformatted, and system can't identify my speakers or give me any options for sound beyond system beeps. Tried hunting for speaker drivers, but Labtec site is absolutely useless there. Attempting to run the downloaded SiS 7012 Audio Device drivers just gave me glaring, nonsensical error messages.
    Also, any tips on how to actually go into the BIOS & disable onboard speaker (I'm wondering if it's overriding my existing speakers) would be terrific.

    Thanks in advance.
  22. N3051M

    N3051M TS Evangelist Posts: 2,115

    Hi there and welcome to Techspot :wave:

    Just to explain some things...
    Your speakers are given sound from your soundcard, hence why you won't find any drivers for your speakers, unless they are using a USB connection.

    You do not need to disable your onboard speakers. They will save your life when your PC one day won't boot up or you don't get any visuals onscreen. Very important for troubleshooting at a hardware level. They do not play any other role than to beep at power on and at POST to tell you if the PC is ok or not. Windows rarely utilise this speaker.

    Do you have a dedicated audio card from SiS? I think that you don't, and hence why you're getting the error when you try to install the drivers..

    Try this one:
    Look for your motherboard [motherboard>Socket 478>P4s533-MX] and download the SoundMax drivers for your version of windows from there.
  23. Skylaars

    Skylaars TS Rookie


    same problem.. tried downloading drivers myself but failed.. help appreciated.

    CPU Type AMD Athlon XP, 1822 MHz (11 x 166)
    Motherboard Name Asus A7V600 (6 PCI, 1 AGP, 1 WiFi, 3 DDR Audio, Gigabit LAN)
    Motherboard Chipset VIA VT8377 Apollo KT600
    System Memory 512 MB (PC3200 DDR SDRAM)
    BIOS Type Award Modular (08/01/03)
  24. N3051M

    N3051M TS Evangelist Posts: 2,115

  25. Endlessnight

    Endlessnight TS Rookie

    I need help as well -.-

    I'm having the same problem, and I have been reading the thread but i still cant figure it out ><. Here is my MB info

    Motherboard 11/11/2005-C51MCP51-6A61HF09C-00
    Motherboard DMIMOBO: First International Computer, Inc. K8MC51G
    Motherboard DMISYS: Gateway W3107
    Motherboard Version NAA19EM
    PCI/AGP 10DE-026B: Multimedia Audio Controller [NoDB]

    I cant peice any of this info together ; ;
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