Two main problems:
1) several iexplore.exe processes in task manager. I do not use IE. I use Chrome. Disabled all add-ins. I also noticed where there were tons of steam processes running.
2) my internet cap of 300GB is very close to being exceeded. I do not download lots of files nor watch movies or TV over the internet.
The DDS.txt file did not produce output. I temporarily disabled AVG, but still no output.
Thanks for your time. Hopefully you won't pull your hair out like I'm doing.
MBAM log:
Malwarebytes Anti-Malware
www.malwarebytes.org
Scan Date: 6/26/2014
Scan Time: 6:32:35 PM
Logfile:
Administrator: Yes
Version: 2.00.2.1012
Malware Database: v2014.06.26.10
Rootkit Database: v2014.06.23.02
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Michael
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 304552
Time Elapsed: 6 min, 51 sec
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
Processes: 0
(No malicious items detected)
Modules: 0
(No malicious items detected)
Registry Keys: 2
PUP.Optional.MySearchDial.A, HKU\S-1-5-21-3206859006-2429329470-3444992369-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}, Quarantined, [f220413c99e266d07a188db933cf6e92],
PUP.Optional.MySearchDial.A, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}, Quarantined, [f220413c99e266d07a188db933cf6e92],
Registry Values: 0
(No malicious items detected)
Registry Data: 0
(No malicious items detected)
Folders: 0
(No malicious items detected)
Files: 0
(No malicious items detected)
Physical Sectors: 0
(No malicious items detected)
(end)
Malwarebytes Anti-Malware
www.malwarebytes.org
Scan Date: 6/26/2014
Scan Time: 6:32:35 PM
Logfile: MBAM.txt
Administrator: Yes
Version: 2.00.2.1012
Malware Database: v2014.06.26.10
Rootkit Database: v2014.06.23.02
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Michael
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 304552
Time Elapsed: 6 min, 51 sec
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
Processes: 0
(No malicious items detected)
Modules: 0
(No malicious items detected)
Registry Keys: 2
PUP.Optional.MySearchDial.A, HKU\S-1-5-21-3206859006-2429329470-3444992369-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}, Quarantined, [f220413c99e266d07a188db933cf6e92],
PUP.Optional.MySearchDial.A, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}, Quarantined, [f220413c99e266d07a188db933cf6e92],
Registry Values: 0
(No malicious items detected)
Registry Data: 0
(No malicious items detected)
Folders: 0
(No malicious items detected)
Files: 0
(No malicious items detected)
Physical Sectors: 0
(No malicious items detected)
(end)
Attach.txt:
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Ultimate
Boot Device: \Device\HarddiskVolume1
Install Date: 11/22/2012 4:00:35 PM
System Uptime: 6/26/2014 7:46:06 PM (1 hours ago)
.
Motherboard: ASRock | | B75M-GL
Processor: Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz | CPUSocket | 3201/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 931 GiB total, 712.279 GiB free.
D: is CDROM (CDFS)
.
==== Disabled Device Manager Items =============
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: ssnfd
Device ID: ROOT\LEGACY_SSNFD\0000
Manufacturer:
Name: ssnfd
PNP Device ID: ROOT\LEGACY_SSNFD\0000
Service: ssnfd
.
==== System Restore Points ===================
.
RP167: 6/21/2014 3:59:04 AM - Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
RP168: 6/22/2014 3:48:08 AM - Restore Operation
RP169: 6/23/2014 9:37:40 AM - Installed DirectX
RP170: 6/26/2014 6:41:53 PM - Installed HiJackThis
.
==== Image File Execution Options =============
.
.
==== Installed Programs ======================
.
.
==== End Of File ===========================
1) several iexplore.exe processes in task manager. I do not use IE. I use Chrome. Disabled all add-ins. I also noticed where there were tons of steam processes running.
2) my internet cap of 300GB is very close to being exceeded. I do not download lots of files nor watch movies or TV over the internet.
The DDS.txt file did not produce output. I temporarily disabled AVG, but still no output.
Thanks for your time. Hopefully you won't pull your hair out like I'm doing.
MBAM log:
Malwarebytes Anti-Malware
www.malwarebytes.org
Scan Date: 6/26/2014
Scan Time: 6:32:35 PM
Logfile:
Administrator: Yes
Version: 2.00.2.1012
Malware Database: v2014.06.26.10
Rootkit Database: v2014.06.23.02
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Michael
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 304552
Time Elapsed: 6 min, 51 sec
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
Processes: 0
(No malicious items detected)
Modules: 0
(No malicious items detected)
Registry Keys: 2
PUP.Optional.MySearchDial.A, HKU\S-1-5-21-3206859006-2429329470-3444992369-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}, Quarantined, [f220413c99e266d07a188db933cf6e92],
PUP.Optional.MySearchDial.A, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}, Quarantined, [f220413c99e266d07a188db933cf6e92],
Registry Values: 0
(No malicious items detected)
Registry Data: 0
(No malicious items detected)
Folders: 0
(No malicious items detected)
Files: 0
(No malicious items detected)
Physical Sectors: 0
(No malicious items detected)
(end)
Malwarebytes Anti-Malware
www.malwarebytes.org
Scan Date: 6/26/2014
Scan Time: 6:32:35 PM
Logfile: MBAM.txt
Administrator: Yes
Version: 2.00.2.1012
Malware Database: v2014.06.26.10
Rootkit Database: v2014.06.23.02
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Michael
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 304552
Time Elapsed: 6 min, 51 sec
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
Processes: 0
(No malicious items detected)
Modules: 0
(No malicious items detected)
Registry Keys: 2
PUP.Optional.MySearchDial.A, HKU\S-1-5-21-3206859006-2429329470-3444992369-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}, Quarantined, [f220413c99e266d07a188db933cf6e92],
PUP.Optional.MySearchDial.A, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}, Quarantined, [f220413c99e266d07a188db933cf6e92],
Registry Values: 0
(No malicious items detected)
Registry Data: 0
(No malicious items detected)
Folders: 0
(No malicious items detected)
Files: 0
(No malicious items detected)
Physical Sectors: 0
(No malicious items detected)
(end)
Attach.txt:
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Ultimate
Boot Device: \Device\HarddiskVolume1
Install Date: 11/22/2012 4:00:35 PM
System Uptime: 6/26/2014 7:46:06 PM (1 hours ago)
.
Motherboard: ASRock | | B75M-GL
Processor: Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz | CPUSocket | 3201/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 931 GiB total, 712.279 GiB free.
D: is CDROM (CDFS)
.
==== Disabled Device Manager Items =============
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: ssnfd
Device ID: ROOT\LEGACY_SSNFD\0000
Manufacturer:
Name: ssnfd
PNP Device ID: ROOT\LEGACY_SSNFD\0000
Service: ssnfd
.
==== System Restore Points ===================
.
RP167: 6/21/2014 3:59:04 AM - Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
RP168: 6/22/2014 3:48:08 AM - Restore Operation
RP169: 6/23/2014 9:37:40 AM - Installed DirectX
RP170: 6/26/2014 6:41:53 PM - Installed HiJackThis
.
==== Image File Execution Options =============
.
.
==== Installed Programs ======================
.
.
==== End Of File ===========================