My keyboard keeps turning off. How can I fix it?

KlasSummer

TS Rookie
Hi,

sometimes my laptop keyboard and the touchpad just turn off. I can't use any key an I dont even see the cursor on the display. Ii need to restart my laptop and then everything works fine. I've already downloaded a driver from the manufacturer's site. Is this maybe a hardware problem?

I have an HP Pavilion 17 e130ez notebook.
 
Last edited by a moderator:

Frozwire

TS Member
Hi,

You may try to hard reset your laptop by removing the battery off and also disconnecting the AC power adapter/charger. Then press and hold the power button for about 30 - 60 seconds, after you release it, reconnect the power and turn your laptop ON and find out if you're still having those issues.
 

jobeard

TS Ambassador
I had that occur just once. The touch-pad was disabled somehow (I think it was a virus that got aborted) and I fixed it using a USB mouse.
 

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