My Laptop Freezes

[Lt. Walsh]

My laptop has been freezing up, even when I would boot in safe mode.

It has a history of hard drive problems, so I just replaced the hard-drive.

But it still freezes up when I try to boot and run Acronis.

Is there anyway to tell what is causing this?

Thank you.

 

[St1ckM4n]

Is it running hot?

 

[Lt. Walsh]

I don't think so.

I freezes up soon after I start, so I don't think it even has time to heat up.

 

[St1ckM4n]

If you enter BIOS, does it remain responsive?

 

[Lt. Walsh]

If you enter BIOS, does it remain responsive?

One time it did freeze up.

 

[St1ckM4n]

Could be overheating, bad RAM, incorrect voltages... erm...

Try the RAM first. Load up memtest or similar on a USB and run it.

 

[Lt. Walsh]

Could be overheating, bad RAM, incorrect voltages... erm...

Try the RAM first. Load up memtest or similar on a USB and run it.

I ran Memtest86+ and it did have some errors.

 

[St1ckM4n]

Ha, that's a lot of errors!

Okay, open up your laptop and try with only one stick of RAM in. Then try with the other stick. Then, try the sticks in the alternate slots. Should be 4 tests total, hopefully at least one is successful.

 

[Lt. Walsh]

How the memtest86 works is it runs a total of 10 tests and then runs them over and over.

I guess I'll run it overnight for each test.

 

[St1ckM4n]

Yep, the longer the better. Give it a couple of hours on each test at least.