My webcam is not working

By bueno12
Dec 2, 2010
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  1. well i have a web cam but its not working , i don't have the cd driver and i don't know the right driver for this, the manufacturer is unknown,when i look n the device manager it has a yellow question mark and i think which means that the driver is not installed., i almost tried everything just to make it work., i have this hardware id's USB\Vid_0c45&Pid_627b&Rev_0100
    and USB\Vid_0c45&Pid_627b
    pls do help me! can you tell me what to do.,or maybe give me some link for the driver to download.,
  2. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +184

    Download here
    Unpack the zip file, save to Desktop, then run the executable to install
  3. stather2000

    stather2000 TS Rookie


    I've got an old webcam with the hardware ID above. The PC uses Microsoft Windows XP and I downloaded the zip file from the previous post (from 2010) and ran the executable to install but the PC has still not found the driver. Can you please advise what I need to do to get the driver installed?
  4. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +184


    What Service Pack (SP) level do you have installed? Plug in your webcam then
    List any Problem devices
    • Make sure devices are connected and powered on
    • Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
    • Click Problem Devices. Anything appear?
    • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
    • On the other hand, if no devices are listed, tell me so
    Also see How To Report Your Computer's Device Manager Data. When you save the file to disk, be sure you SAVE AS Tab Delimited Text so I can take a look

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