Hi all.
I googled looking for solutions to problems recovering a Compaq Presario computer and found a link here, so I thought I would post a possible solution I have stumbled across.
Make sure the system you are recovering has been restored to FACTORY SPECS. That means removing anything that wasn't in it when it was new.
I just tried to restore a Compaq Presario SR1915AN with a new hard drive in it from a new set of HP supplied recovery disks. I got one error after another, with problems copying files to the hard drive. I got as far as a reported 13% of the installation before I was forced to stop.
It reported problems copying Driver.CAB and Base_04.INP. I managed to get Driver.Cab installed by putting in a recovery disk from a different set, but no way could I get Base_04.INP to work.
After suggestions from HP that the Motherboard wasn't plugged in (WTF???) I tried dismantling the machine and reseating the CPU that I had previously removed in cleaning, and reseating the undisturbed DVD IDE cable and the HDD IDE cable.
I also removed the extra 256MB of RAM that the customer had installed to take the system from the factory supplied 256 up to 512. I then re-ran the recovery process with absolutely no problems.
I believe there was no problem with the seating of the cables or CPU. I believe the main problem with the system was that the recovery process baulked when it discovered more RAM than HP had installed, and would not continue.
I know next time I have to recover an HP/Compaq or other brand OEM system, I will be ensuring that the system is COMPLETELY back to FACTORY SPEC.
I googled looking for solutions to problems recovering a Compaq Presario computer and found a link here, so I thought I would post a possible solution I have stumbled across.
Make sure the system you are recovering has been restored to FACTORY SPECS. That means removing anything that wasn't in it when it was new.
I just tried to restore a Compaq Presario SR1915AN with a new hard drive in it from a new set of HP supplied recovery disks. I got one error after another, with problems copying files to the hard drive. I got as far as a reported 13% of the installation before I was forced to stop.
It reported problems copying Driver.CAB and Base_04.INP. I managed to get Driver.Cab installed by putting in a recovery disk from a different set, but no way could I get Base_04.INP to work.
After suggestions from HP that the Motherboard wasn't plugged in (WTF???) I tried dismantling the machine and reseating the CPU that I had previously removed in cleaning, and reseating the undisturbed DVD IDE cable and the HDD IDE cable.
I also removed the extra 256MB of RAM that the customer had installed to take the system from the factory supplied 256 up to 512. I then re-ran the recovery process with absolutely no problems.
I believe there was no problem with the seating of the cables or CPU. I believe the main problem with the system was that the recovery process baulked when it discovered more RAM than HP had installed, and would not continue.
I know next time I have to recover an HP/Compaq or other brand OEM system, I will be ensuring that the system is COMPLETELY back to FACTORY SPEC.