I work in the healthcare industry and remotely connect to my customer sites to install software, configure product code, do online training and troubleshoot problems with software. Frequently, I have to connect to their private network using a VPN client. This one site, I do just that. Once connected to the private network, I can see I have an IP address in their private network range. However, I cannot ping any of the servers there and I cannot connect to our product servers. An associate of mine has basically the same setup, however, he can connect to the customers servers where our products are located. My server is sitting in the DMZ of my office router and therefore not being bothered by the firewall of the router. Does anyone have any ideas why I cannot ping or connect to the servers once on their private network. Thank you for any and all replies.