Network connection problems

[laura123123123]

PLEASE HELP!

I have a HP G600 notebook lapptop and I had to send it away as harddrive was faulty, however I now cannot connect to my internet network as it is asking for a password.

My network connection for which I am using zoom wireless router and virgin are my broadband provider was set up by a professional hence me not knowing the password.

Is there anyway I can find this out without having to create a new network as I could not set up the wireless router before (it would work with cables plugged in but not without) and the person I got to fix it struggled a bit with it too.


If not could someone please explain the steps I should follow

Thanks

Laura

 

[DelJo63]

the process for WiFi goes like this

• first, disable the WiFi on the Laptop and cable it to the router and see that it works
• using that connection you need to config the WiFi settings in the router
  • you need the IP address of your router so get a command prompt (run->cmd) and entery
    ipconfig /all
    it should be the gateway address and look closely like 192.168.x.y
  • put that address into the browser address and you will get a logon screen for the router (the defaults are dependent upon the vendor)
  • find the WiFi section and set these options
    1. broadcast SSID
    2. the SSID itself: don't use the common default; make it unique to you
    3. select a channel 1-11
    4. and disable encrption for now (ie change it later!)
    5. go to the Admin section of the router config
    6. set a new Admin Password
    7. save the settings which should disconnect you from the router and prompt for another login (which you can ignore)
• once that's done, disconnect the laptop from the cabled connection and enable the laptop WiFi
• Use your Wireless Network Wizard to create a wireless connection or maybe you can just supply the new password

SO -- what's the brand name of your router?