I have a laptop with Windows XP installed on it
Recently, I restarted my computer, windows xp loaded and all of a sudden I get this display message asking me to
a. SWIPE my finger to login
b. or Press Ctrl+Alt+Del to login to the computer
c. Background is black for some reason
Problem: I havent setup the finger print login and neither does my computer (Windows XP Profile) have any username or password setup to login.
But this continues. If I try to press Ctrl+Alt+Del to login nothing happens. The mouse looks busy for a millisecond and then na nothing happens.
But it keeps getting weird. After few seconds on the screen, a timer showing that my computer is going to shutdown comes up and shuts my computer, something like : Attached below
This happens no matter how many times I restart my computer.
If it's a spyware, well I can't reach it to remove it.
Did I try to go into Safe Mode?
Yes same problem, only this time it doesn't ask me to swipe my finger, just the login screen with Ctrl+Alt+Del comes up and I can't do anything.
Someone suggested to Repair Windows XP using the bootable Windows CD.
Voila it worked (Well nearly). I was able to login, connect to the internet, run the anti virus (have the AVG free edition), and install new windows xp updates.
But here is where the problem started again, as soon as the computer restarted I was back to square 1, asking me to swipe my finger or press ctrl+alt+del and nothing would happen.
I have since repaired my computer again, and able to login, but havent shutdown my computer or ran anything (virus or updates), just from the fear that I will have to restart it again, and it will give me the same problem.
I wanted to remove AVG and put Avira Free, Sygate Firewall and Spybot , but they will all ask me to restart again and I am most likely to face the same problem.
What's the best way to get out of this problem?
What tools should I use?
Freewares / Sharewares would be preferred
Recently, I restarted my computer, windows xp loaded and all of a sudden I get this display message asking me to
a. SWIPE my finger to login
b. or Press Ctrl+Alt+Del to login to the computer
c. Background is black for some reason
Problem: I havent setup the finger print login and neither does my computer (Windows XP Profile) have any username or password setup to login.
But this continues. If I try to press Ctrl+Alt+Del to login nothing happens. The mouse looks busy for a millisecond and then na nothing happens.
But it keeps getting weird. After few seconds on the screen, a timer showing that my computer is going to shutdown comes up and shuts my computer, something like : Attached below
This happens no matter how many times I restart my computer.
If it's a spyware, well I can't reach it to remove it.
Did I try to go into Safe Mode?
Yes same problem, only this time it doesn't ask me to swipe my finger, just the login screen with Ctrl+Alt+Del comes up and I can't do anything.
Someone suggested to Repair Windows XP using the bootable Windows CD.
Voila it worked (Well nearly). I was able to login, connect to the internet, run the anti virus (have the AVG free edition), and install new windows xp updates.
But here is where the problem started again, as soon as the computer restarted I was back to square 1, asking me to swipe my finger or press ctrl+alt+del and nothing would happen.
I have since repaired my computer again, and able to login, but havent shutdown my computer or ran anything (virus or updates), just from the fear that I will have to restart it again, and it will give me the same problem.
I wanted to remove AVG and put Avira Free, Sygate Firewall and Spybot , but they will all ask me to restart again and I am most likely to face the same problem.
What's the best way to get out of this problem?
What tools should I use?
Freewares / Sharewares would be preferred