[Not curable - Ramnit] Win32/Zbot.G

Hi,

I was wondering if anyone might be able to assist me. I seem to have picked up a Win32/Zbot.g virus on my Windows Vista system and was hoping someone may be able to help me identify it's threat and assist with it's removal?

This virus first appeared 2 days ago with multiple threat warnings coming from my AVG antivirus. I've als had a couple of dialogue boxes pop asking for admin rights to run a program I am unware of, these continued to pop up even after I cancelled their dialogue box.

I have since run a virus scan on complete system (partitioned main drive and second drive) which identified a huge list of infections some of which AVG was able to heal some not. I am at work now but have left my system scanning again, shutting down after scan.

I remember a similar thread to this 3 weeks ago where someone was assisted with the type of virus, it's threat and it's removal.

Even if someone is simply able to assist me in identifying the type and threat and recommended course of action It would be greatly appreciated

Thanks
James
 
Welcome aboard
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I'm afraid I have very bad news.

You're infected with Ramnit file infector virus.

Win32/Ramnit.A is a file infector with IRCBot functionality which infects .exe, and .HTML/HTM files, and opens a back door that compromises your computer. Using this backdoor, a remote attacker can access and instruct the infected computer to download and execute more malicious files. The infected .HTML or .HTM files may be detected as Virus:VBS/Ramnit.A. Win32/Ramnit.A!dll is a related file infector often seen with this infection. It too has IRCBot functionality which infects .exe, .dll and .HTML/HTM files and opens a back door that compromises your computer. This component is injected into the default web browser by Worm:Win32/Ramnit.A which is dropped by a Ramnit infected executable file.

-- Note: As with most malware infections, the threat name may be different depending on the anti-virus or anti-malware program which detected it. Each security vendor uses their own naming conventions to identify various types of malware.
With this particular infection the safest solution and only sure way to remove it effectively is to reformat and reinstall the OS.

Why? The malware injects code in legitimate files similar to the Virut virus and in many cases the infected files (which could number in the thousands) cannot be disinfected properly by your anti-virus. When disinfection is attempted, the files often become corrupted and the system may become unstable or irreparable. The longer Ramnit.A remains on a computer, the more files it infects and corrupts so the degree of infection can vary.

Ramnit is commonly spread via a flash drive (usb, pen, thumb, jump) infection where it copies Worm:Win32/Ramnit.A with a random file name. The infection is often contracted by visiting remote, crack and keygen sites. These type of sites are infested with a smörgåsbord of malware and a major source of system infection.

In my opinion, Ramnit.A is not effectively disinfectable, so your best option is to perform a full reformat as there is no guarantee this infection can be completely removed. In most instances it may have caused so much damage to your system files that it cannot be completely cleaned or repaired. Further, your machine has likely been compromised by the backdoor Trojan and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume the computer is secure even if your anti-virus reports that the malware appears to have been removed.

Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:
Whenever a system has been compromised by a backdoor payload, it is impossible to know if or how much the backdoor has been used to affect your system...There are only a few ways to return a compromised system to a confident security configuration. These include:
• Reimaging the system
• Restoring the entire system using a full system backup from before the backdoor infection
• Reformatting and reinstalling the system
Backdoors and What They Mean to You

This is what Jesper M. Johansson at Microsoft TechNet has to say: Help: I Got Hacked. Now What Do I Do?.
The only way to clean a compromised system is to flatten and rebuild. That’s right. If you have a system that has been completely compromised, the only thing you can do is to flatten the system (reformat the system disk) and rebuild it from scratch (reinstall Windows and your applications).


Important Note:: If your computer was used for online banking, has credit card information or other sensitive data on it, you should disconnect from the Internet until your system is cleaned. All passwords should be changed immediately to to include those used for banking, email, eBay, paypal and any online activities which require a username and password. You should consider them to be compromised. You should change each password using a clean computer and not the infected one. If not, an attacker may get the new passwords and transaction information. Banking and credit card institutions should be notified of the possible security breach. Failure to notify your financial institution and local law enforcement can result in refusal to reimburse funds lost due to fraud or similar criminal activity.
 
Thank you for your quick response. I jhave a ghost image of the system so looks like i'll have to resort to that. One final question if my pc is unrecoverable, am I safe backing up images, photos and software files i've used for work on an external drive before I re-image or will these files also likely to be infected?

James
 
You can backup those files but I wouldn't use same driver you keep your image on.
Use USB flash drive instead.

You must scan all those files before putting them back on fresh installation.
To prevent anything from flash drive jumping on your new installation install this first on your computer....

Download, and run Flash Disinfector, and save it to your desktop (Windows Vista and Windows 7 users, scroll down)

*Please disable any AV / ScriptBlockers as they might detect Flash Disinfector to be malicious and block it. Hence, the failure in executing. You can enable them back after the cleaning process*

  • Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
  • The utility may ask you to insert your flash drive and/or other removable drives. Please do so and allow the utility to clean up those drives as well.
  • Hold down the Shift key when inserting the drive until Windows detects it to keep autorun.inf from executing if it is present.
  • Wait until it has finished scanning and then exit the program.
  • Reboot your computer when done.
Note: As part of its routine, Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive that was plugged in when you ran it. Do not delete this folder...it will help protect your drives from future infection by keeping the autorun file from being installed on the root drive and running other malicious files.

Windows Vista and Windows 7 users
Flash Disinfector is not compatible with the above Windows version.
Please, use Panda USB Vaccine, or BitDefender’s USB Immunizer
 
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