PC froze while updating drivers

By rrvrs ยท 5 replies
Sep 17, 2009
  1. Man alive. I have a magicjack and was updating drivers because mjack quit working. In the process pc froze. Rebooted system.

    When login screen loaded, the touchpad and mouse no longer are active. Tried F2 and resetting default settings. didn't work. Cant type in password to load windows. Any suggestions? Thanks.

    My laptop is a Toshiba Satellite L35
    Xp Media Edition
  2. strategic

    strategic TechSpot Paladin Posts: 1,020

    Which drivers did you update?
    Try to 'rollback' the drivers, run Ccleaner, and try to update the drivers again.
  3. mailpup

    mailpup TS Special Forces Posts: 7,186   +469

    Maybe you can try to boot into Safe Mode and then go to System Restore and chose a restore point before everything went south.
  4. rrvrs

    rrvrs TS Rookie Topic Starter

    dont remember

    I dont remember driver. It was the first line of drivers. The folks at mjack were walking thru but I cant get to the start menu. My pc is password protected and I can not log in to windows as my mouse and keyboard are frozen.

    Is there any way for me to go into setup and fix my problem?

  5. strategic

    strategic TechSpot Paladin Posts: 1,020

    The best alternative would be what mailpup suggested. Start in safe mode, and do a restore t a point before the updates. :)
  6. rrvrs

    rrvrs TS Rookie Topic Starter

    Thanks for the help - Solved

    Thank you for the suggestions. The problem is solved. When I rebooted my pc I hit F8 and went back to the last time my computer functioned properly.

    That did it. I was able to login and everything is back to normal.

    Thanks again,
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