PC Spike Problem

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wickze

wickze

Posts: 11   +0
Hello.
Well,
My pc has been Spiking a week from now and i couldn't really figure out what causes this spike. Everytime i open an application or program, it spikes every 3 or 5 seconds and i cant really do anything with it because i cant figure it out. please help me out.

Ive attached my HiJackthis log.
please have a time seeing it
and if something is wrong with it,
don't hesitate to tell me.

I really really need help.


And ive have Norton 360 as antivirus.
and i always scan with it and
ive also scanned my pc with
spyware doctor
malwarebytes
spybot search and destroy


PC Specs
Intel (R) Pentium (R) 4 Cpu 2.67Ghz
4.00 GB Ram
Nvidia Geforce 9400GT 1GB
500 GB HD
Windows Vista Ultimate
Service Pack 2

If i lack some information about my pc please let me know.


please help me.
thanks.
-wickze
 
Yes having installed:
Norton 360
Spyware Doctor (PC Tools)
Spybot-S&D
Kaspersky Anti-Virus 2010
Click to expand...
Can do that ;)


You can only have one Antivirus installed at a time, otherwise anything could happen
I would suggest to uninstall the lot (programs as quoted above)
Then run the Norton Removal Tool: http://www.symantec.com/norton/supp...b&selected_nav=&pvid=&docurl=20080411113806EN
Restart


Then try a less resourced Antivirus like: Free Avira
Then run through this guide: UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions

Pretty sure all will be 99% ok from doing this ;)
 
Also, according to HijackThis, you have 3 nasty files.
  • R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;
  • O2 - BHO: Ask.com Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dl
  • O3 - Toolbar: Ask.com Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
Start up HijackThis again and go to System Scan Only, then check those off.
 
He needs to run through the 8-Step guide first (if infected), otherwise Malware can do all sorts of things
Actually he needs to uninstall all those programs first if you ask me :) (seeming I would)
 
okay.
ill uninstall all of those and download avira and perform the 8-step removal and tell you if it helped or it didnt.
just give me a moment:)

thanks by the way.
-wickze
 
wickze said:
okay.
ill uninstall all of those and download avira and perform the 8-step removal and tell you if it helped or it didnt.
just give me a moment
Click to expand...
It may take a couple (or more) hours, due to a full scan with Avira (plus all the rest)
 
alright im working on it right now:)
i have already uninstalled all of those and installed avira.

i just have something to share with you.
i used this program called "Revo Uninstaller"
i used it to uninstall all of those anti-viruses.
its here http://www.revouninstaller.com/
just want to share it with you:)

im on step 6 and ill just post here if im finished with the steps.
 
when i tried that Norton removal tool.
i always got stuck on the process where the product key is involved.
*gosh i was looking on it moments ago but i cant remember it now*
so i used revo uninstaller for it and the moment i uninstalled Norton and Kaspersky
*i uninstalled them the same time*
i was happy with the results.
my pc became fast:p
but now im off to finish the 8 steps and ill be uploading the attachments here later because the scans are still going on.

thanks for your help.
i think i love you.
haha!
kidding:D

-wickze
 
Manual Steps To Remove Norton:



Registry keys to delete:
HKEY_Current User\Software\Symantec

HKEY_Local Machine\Software\Symantec

HKEY_User\.default\ Software\symantec

HKEY_Local Machine\Software \Microsoft\Windows\Currentversion\Uninstall\Symxxx


Files to be deleted from C drive
Some files in the C drive might be hidden. To unhide the files, go to Tools>Folder Option, select ‘View’ tab , under advanced settings select “Show hidden files and folders”. Click on Apply and then Ok.

C:\Documents and Settings\All Users\Application Data\Symantec *

C:\Program Files\Norton

C:\Program Files\Symantec

C:\Program Files\Common Files\Symantec shared



* In Windows Vista, instead of C:\Documents and Settings\All Users\Application Data\Symantec, there is Program Data\Symantec.


If you are unable to delete any files, restart the computer and log in to Safe Mode with Networking and try deleting the files from there.


Tasks:
Go to Control Panel Tasks, and remove any NortonSymantec Task

----------------------------------

I hope this helps :)
 
aye captain!

i cant seem to find the others but is this a part of Norton?
hkey_local_machine\software\SymNRT
symantec norton?
im not quite sure to delete it.

cant seem to erase this one.
C:\Documents and Settings\All Users\Application Data\Symantec
it is not accessible.


all the others are deleted.

still cant go safe mode now because malwarebytes and superantispyware is still scanning.
im still waiting for it to finish.
*3 objects infected according to malwarebytes and still scanning :((*

-wickze
 
Yes "SymNRT" is part of Norton

The other one may require Safe Mode after a Restart

Malwarebytes should only be a quick scan
 
Deleting it right away!:D

oh well.
i scanned for a full scan.
poor me.
it has already finished scanning half of my last HD.
i think ill just wait for it:)

heihoo!
thanks
-wickze
 
Deleting it right away!:D

oh well.
i scanned for a full scan.
poor me.
it has already finished scanning half of my last HD.
i think ill just wait for it:)

heihoo!
thanks
-wickze
 
You know most (99%) of Users start with the 3 logs at Post#1
We are presently at Post#16, with logs coming soon :rolleyes:

I'm starting to think that this may be too difficult to get to the end ;)
 
wickze said:
is there something wrong with them?
Click to expand...
You must be joking, after all this its expected there will be ;)

Run HJT Scan Only, place a check next to the following items:
O1 - Hosts: ::1 localhost
O3 - Toolbar: (no name) - {D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/da2/PCPitStop2.cab
O22 - SharedTaskScheduler: Ave's FolderBg - {73526E5A-FD53-4BE7-B5E2-D3C89D7413DC} - (no file)
Click to expand...
Close all Internet browsers and then select FIX
Close HJT



Run IE Reset Fixit Tool:




Download Combofix
  • Download Combofix to your desktop.
  • Double click ComboFix & follow the prompts.
  • A window will open with a warning.
  • When the scan completes it will open a text window. Please attach that log back here
  • together with a fresh HJT log. But restart first before creating the HJT log
 
i have removed those using hijackthis.
i have used the fix it tool.
the combofix too but there is a problem in regards to using combofix.
i have finished the scanning, and when retrieving the log, it it made my pc hung and i cant do anything ive waited for it for an hour and its still as it is.
i have restarted my pc and when i tried to scan again with combofix to retrieve the log, it still does hung in a random point of time in the scanning section.

by that case, i couldn't retrieve the combofix log.
 
Please run Combofix in Safe Mode (press F8 at system startup to access Safe Mode)
Once completed then re-run Combofix in Normal Mode
Ideally attach both of these reports (distinguishing one from the other in the Notepad Title)
Then Restart
And run yet another HJT Scan log as an attachment
 
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