midnight1020
Posts: 11 +0
Periodically I get a blue screen of death and I can not figure out why it is happening. I am running Windows Vista Home Premium with service pack 1 installed. The blue screen just says:
"Blue screen error caused by a device or driver. You received this message because a hardware device, its driver, or related software has caused a blue screen error. This type of error means the computer has shut down abruptly to protect itself from potential data corruption or loss. In this case, we were unable to detect the specific device or driver that caused the problem."
It just sits on the blue screen and doesn't reboot itself. I rebooted the machine and checked the Event Log in Vista. Each time this has happened there are corresponding Kernel Processor errors. I have attached the text of these errors below. Does anyone have any guesses as to what might be going on or where I can look next???? This is driving me crazy (it only happens about once or twice a week but still). Thanks in advance.
Error 1
Log Name: System
Source: Microsoft-Windows-Kernel-Processor-Power
Date: 6/19/2009 8:47:27 AM
Event ID: 2
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: sj
Description:
Performance power management features on processor 1 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Processor-Power" Guid="{0f67e49f-fe51-4e9f-b490-6f2948cc6027}" />
<EventID>2</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2009-06-19T12:47:27.404Z" />
<EventRecordID>38787</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="60" />
<Channel>System</Channel>
<Computer>sj</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="Processor">1</Data>
</EventData>
</Event>
Error 2
Log Name: System
Source: Microsoft-Windows-Kernel-Processor-Power
Date: 6/19/2009 8:47:27 AM
Event ID: 2
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: sj
Description:
Performance power management features on processor 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Processor-Power" Guid="{0f67e49f-fe51-4e9f-b490-6f2948cc6027}" />
<EventID>2</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2009-06-19T12:47:27.404Z" />
<EventRecordID>38788</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="60" />
<Channel>System</Channel>
<Computer>sj</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="Processor">0</Data>
</EventData>
</Event>
Error 3
Log Name: System
Source: Microsoft-Windows-Kernel-Processor-Power
Date: 6/19/2009 8:47:27 AM
Event ID: 4
Task Category: None
Level: Information
Keywords:
User: SYSTEM
Computer: sj
Description:
Processor 1 exposes the following:
1 idle state(s)
0 performance state(s)
0 throttle state(s)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Processor-Power" Guid="{0f67e49f-fe51-4e9f-b490-6f2948cc6027}" />
<EventID>4</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2009-06-19T12:47:27.404Z" />
<EventRecordID>38789</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="60" />
<Channel>System</Channel>
<Computer>sj</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="Processor">1</Data>
<Data Name="IdleStateCount">1</Data>
<Data Name="PerfStateCount">0</Data>
<Data Name="ThrottleStateCount">0</Data>
<ComplexData Name="IdleState">01000000</ComplexData>
<ComplexData Name="PerfState">
</ComplexData>
</EventData>
</Event>
"Blue screen error caused by a device or driver. You received this message because a hardware device, its driver, or related software has caused a blue screen error. This type of error means the computer has shut down abruptly to protect itself from potential data corruption or loss. In this case, we were unable to detect the specific device or driver that caused the problem."
It just sits on the blue screen and doesn't reboot itself. I rebooted the machine and checked the Event Log in Vista. Each time this has happened there are corresponding Kernel Processor errors. I have attached the text of these errors below. Does anyone have any guesses as to what might be going on or where I can look next???? This is driving me crazy (it only happens about once or twice a week but still). Thanks in advance.
Error 1
Log Name: System
Source: Microsoft-Windows-Kernel-Processor-Power
Date: 6/19/2009 8:47:27 AM
Event ID: 2
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: sj
Description:
Performance power management features on processor 1 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Processor-Power" Guid="{0f67e49f-fe51-4e9f-b490-6f2948cc6027}" />
<EventID>2</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2009-06-19T12:47:27.404Z" />
<EventRecordID>38787</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="60" />
<Channel>System</Channel>
<Computer>sj</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="Processor">1</Data>
</EventData>
</Event>
Error 2
Log Name: System
Source: Microsoft-Windows-Kernel-Processor-Power
Date: 6/19/2009 8:47:27 AM
Event ID: 2
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: sj
Description:
Performance power management features on processor 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Processor-Power" Guid="{0f67e49f-fe51-4e9f-b490-6f2948cc6027}" />
<EventID>2</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2009-06-19T12:47:27.404Z" />
<EventRecordID>38788</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="60" />
<Channel>System</Channel>
<Computer>sj</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="Processor">0</Data>
</EventData>
</Event>
Error 3
Log Name: System
Source: Microsoft-Windows-Kernel-Processor-Power
Date: 6/19/2009 8:47:27 AM
Event ID: 4
Task Category: None
Level: Information
Keywords:
User: SYSTEM
Computer: sj
Description:
Processor 1 exposes the following:
1 idle state(s)
0 performance state(s)
0 throttle state(s)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Processor-Power" Guid="{0f67e49f-fe51-4e9f-b490-6f2948cc6027}" />
<EventID>4</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2009-06-19T12:47:27.404Z" />
<EventRecordID>38789</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="60" />
<Channel>System</Channel>
<Computer>sj</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="Processor">1</Data>
<Data Name="IdleStateCount">1</Data>
<Data Name="PerfStateCount">0</Data>
<Data Name="ThrottleStateCount">0</Data>
<ComplexData Name="IdleState">01000000</ComplexData>
<ComplexData Name="PerfState">
</ComplexData>
</EventData>
</Event>