Please help, multiply BSODs

[windto]

I have many bsods. I don't know what to do. Please help. I've attached 3 mini dump files.

 

[kimsland]

BugCheck FC, {aef97834, 59ddf963, aef97788, 1}
Probably caused by : win32k.sys

BugCheck 50, {8bc23b40, 1, 80637510, 0}
Probably caused by : ntkrpamp.exe

BugCheck 1000008E, {c0000005, bf8c5747, af0baba4, 0}
Probably caused by : win32k.sys

These are just Windows System Files and don't tell us a whole lot about your XP SP3 system

Start by confirming all drivers are up to date: https://www.techspot.com/vb/topic117607.html

Possibly uninstall any 3rd party firewall like ZoneAlarm

I wonder which Antivirus you have? ie It could be AVG or Norton or McAfee issue (these all would require removal tools by the way)

And lastly you could try Memtest to confirm your Ram is ok

 

[windto]

I use AVG.

 

[kimsland]

Well try this (seeming I would)

Uninstall AVG
Then run the AVG Remover Tool: http://www.avg.com/filedir/util/support/avgremover_en.exe
Then Restart

Download and install Free Avira (of which I use) : http://www.free-av.com/
And do a full updated Antivirus scan (may as well remove the Viruses on your system

Then let me know the results

 

[windto]

I performed a virus scan with Avira and it found some viruses. Some files could not be scanned.
Here's the report

 

[kimsland]

Beginning disinfection:
C:\System Volume Information\_restore{F2D1816B-EFBC-470C-9FA8-85A8753638C2}\RP325\A0072761.exe
[DETECTION] Is the TR/Trash.Gen Trojan
[NOTE] The file was moved to '4b59f5d6.qua'!
C:\System Volume Information\_restore{F2D1816B-EFBC-470C-9FA8-85A8753638C2}\RP338\A0074626.exe
[DETECTION] Is the TR/Trash.Gen Trojan
[NOTE] The file was moved to '4163b8df.qua'!
C:\WINDOWS\system32\pemewoma.dll.tmp
[DETECTION] Is the TR/Vundo.Gen Trojan
[NOTE] The file was moved to '4b96f60b.qua'!
C:\WINDOWS\system32\setelojo.dll.tmp
[DETECTION] Is the TR/Vundo.Gen Trojan
[NOTE] The file was moved to '4b9df60b.qua'!
C:\WINDOWS\system32\vinihiro.dll.tmp
[DETECTION] Is the TR/Vundo.Gen Trojan
[NOTE] The file was moved to '4b97f60f.qua'!

Yep that's all good news, the other one (that could not be opened) was not reported as a detection.

So did you want to go back to AVG, or are you happy to continue with Avira (and as I always add in: of which I use)


Anyway, back to the issue are you still getting BSoDs ? Because I'd say chances are slim to none

 

[windto]

Yep that's all good news, the other one (that could not be opened) was not reported as a detection.

So did you want to go back to AVG, or are you happy to continue with Avira (and as I always add in: of which I use)


Anyway, back to the issue are you still getting BSoDs ? Because I'd say chances are slim to none

Too soon to say. I have to use it a bit longer, then I'll decide.
About the BSODs, just 1 crash lately.

 

[kimsland]

Just another Windows system file

Due to the amount of Virus infections found, you would be best to go through this guide: UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions
But if you want the logs checked you will need to create a new topic in the Virus and Malware Removal forum

 

[windto]

Great. Thank you for your help.