Hey guys~ this is my first post and I'm a little nervous because I don't know much about computers, but I have been reading some other posts here and am so thankful to find a forum that may be able to help. So thanks in advance. Computer specs: CD drive is not currently working. Windows: Windows XP5.1 (Build 2600) Service Pack 3 Internet Explorer: 6.0.2900.5512 Memory (RAM): 511 MB CPU Info: Intel(R) Celeron(R) M processor 1500MHz CPU Speed: 1496.2 MHz Sound card: SigmaTel Audio Display Adapters: Intel(R) 82852/82855 GM/GME Graphics Controller | Intel(R) 82852/82855 GM/GME Graphics Controller | NetMeeting driver | RDPDD Chained DD Monitors: 1 Screen Resolution: 1024 X 768 - 32 bit Network: Network Present Network Adapters: Intel(R) PRO/Wireless LAN 2100 3A Mini PCI Adapter - Packet Scheduler Miniport | Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport | WAN (PPP/SLIP) Interface CD / DVD Drives: D: PHILIPS CDRW/DVD CDD5263 COM Ports: COM3 | COM1 LPT Ports: LPT1 Mouse: 2 Button Mouse Present Hard Disks: C: 27.9GB Hard Disks - Free: C: 3.7GB USB Controllers: 4 host controllers. Firewire (1394): 1 host controllers. PCMCIA (Laptops): Not Installed Manufacturer: Dell Inc. Product Make: Latitude D505 AC Power Status: OnLine BIOS Info: AT/AT COMPATIBLE | 09/03/04 | DELL - 27d40903 Time Zone: Eastern Standard Time Battery: High Motherboard: Dell Inc. 0H2049 Modem: Conexant D480 MDC V.9x Modem Well, I didn't mean to copy everything but now that it's there I'll just leave it since I'm not sure what info. you need & what you don't. BTW my computer is mostly for personal use and I also use it for my small business- mostly Microsoft office programs. Some problems I've been having: 1) For quite awhile now- Google search results are not the same site that I click on (redirected) 2) About a week ago- when I logged onto my computer as "main" my desktop icons & start tab were missing, only thing showing was background art. I figured out that if I logged on under the other user on my computer and switched users everything was seemingly normal. That lasted a few days, then didn't work either. (BTW the other user rarely if ever uses my computer). Things I've done to try & fix it: 1)Tried right clicking on desktop- nothing. 2) Tried ctrl/alt/del on desktop-nothing. 3) A friend installed Avast & Spybot S&D a few days ago. The Avast scan found numerous things it put in the 'chest' but also found many things it said it was unable to scan. My friend said after the 2 scans finished I should see the icons in the lower right corner but they aren't there- I think something is blocking anti-virus programs from protecting me from incoming content and that they're only able to scan content that's already on my computer (my opinion). 4) Started in safe mode and tried to do a system restore but was unable to choose a month other than March- couldn't get the calendar to move up or back by month. So I chose a date near the beginning of March. But when system restore was finished it said it could not be done and that nothing had been changed. But strangely enough my icons came back! 5) Found this website & did the 8 steps, although had a little trouble downloading HJT- had to try several times before succeeding. (BTW the HJT scan barely lasted a few seconds before it was done so I'm not sure what happened there). Restarted computer AND shut down computer and now Google search seems to be working & icons are still there! But things seem to be running somewhat slowly and I still don't have any protection from incoming threats (at least I don't have any anti-virus icons in the lower right corner). Should I do anything else? Thanks so much- logs are attached.