Please interpret virus scan logs
- Thread starter nelliegrl
- Start date
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Bobbye
Posts: 16,313 +36
Well, I guess Mike's not around. If the problems still exist, I'd like you to UPDATE and run Malwarebytes, SuperAntispyware and HijackThis again. We're going to start over. but it's important to UPDATE the cleaning programs.
You main problem was the Google Direct- is that still happening? If not, are you having other malware related problems?
Do you still have uTorrent on the machine?
Attach the three logs when you've finished the scans.
You main problem was the Google Direct- is that still happening? If not, are you having other malware related problems?
Do you still have uTorrent on the machine?
Attach the three logs when you've finished the scans.
Hi Nellie
Well I did finally make it back. Been buried with work especially travel work.
But I see you have been absent also!
So as Bobbye advised lets start over so review all posts and make sure all is done redo the scans as requested by Bobby then do the below.
First clean Temps and deeply
Do this.
Run CCleaner http://www.ccleaner.com/download/builds (get SLIM at bottom no Yahoo toolbar)
Run twice or more on Cleanup temps, then on left click Registry then Scan for issues also repeat till clean.
Run ATF-Cleaner http://majorgeeks.com/ATF_Cleaner_d4949.html Temp and Registry, repeatedly until no more found.
KCleaner ftp://ftp2.kcsoftwares.com/kcsoftwa/files/kcleaner.exe
Fantastic cleaner. (When installing uncheck Relevant Knowledge do not install)
-------------------------------------------------------------------------------------
The issues can and are likely found is in System Restore so do the below
Start-Programs-Accessories-System Tools-Disk- System Restore and create a new Restore point. Name it "After cleanup at TechSpot".
Then Start-Programs-Accessories-System Tools-Disk Cleanup
Click OK to accept C:
Select all Boxes
Then click More Options
Here click System Restore and OK to "Are you sure" and the OK to Run.
As this runs it clears all but the most recent Restore Point but it does one other thing that can contain infested files and a huge amount of disk space.
It clears what is known as Shadow copies which are used by specialized back up programs.
This is if you have the Volume Shadow Copy running which is the default.
Once the above is complete then do this..
Left Drag mouse and Copy for Pasting all text in the box below. Make sure the slider bar goes to bottom from the @ to the end of the second exit.
Then paste to the black screen of an open command prompt. All may not apply so ignore errors.
Now reboot and see the results and report back!
Mike
Well I did finally make it back. Been buried with work especially travel work.
But I see you have been absent also!
So as Bobbye advised lets start over so review all posts and make sure all is done redo the scans as requested by Bobby then do the below.
First clean Temps and deeply
Do this.
Run CCleaner http://www.ccleaner.com/download/builds (get SLIM at bottom no Yahoo toolbar)
Run twice or more on Cleanup temps, then on left click Registry then Scan for issues also repeat till clean.
Run ATF-Cleaner http://majorgeeks.com/ATF_Cleaner_d4949.html Temp and Registry, repeatedly until no more found.
KCleaner ftp://ftp2.kcsoftwares.com/kcsoftwa/files/kcleaner.exe
Fantastic cleaner. (When installing uncheck Relevant Knowledge do not install)
-------------------------------------------------------------------------------------
The issues can and are likely found is in System Restore so do the below
Start-Programs-Accessories-System Tools-Disk- System Restore and create a new Restore point. Name it "After cleanup at TechSpot".
Then Start-Programs-Accessories-System Tools-Disk Cleanup
Click OK to accept C:
Select all Boxes
Then click More Options
Here click System Restore and OK to "Are you sure" and the OK to Run.
As this runs it clears all but the most recent Restore Point but it does one other thing that can contain infested files and a huge amount of disk space.
It clears what is known as Shadow copies which are used by specialized back up programs.
This is if you have the Volume Shadow Copy running which is the default.
Once the above is complete then do this..
Left Drag mouse and Copy for Pasting all text in the box below. Make sure the slider bar goes to bottom from the @ to the end of the second exit.
Then paste to the black screen of an open command prompt. All may not apply so ignore errors.
Code:
@echo off
sc config Alerter start= disabled
sc stop Alerter
sc config AeLookupSvc start= disabled
sc stop AeLookupSvc
sc config ClipBook start= disabled
sc stop ClipBook
sc config Dfs start= disabled
sc stop Dfs
sc config FastUserSwitchingCompatability start= disabled
sc stop FastUserSwitchingCompatability
sc config TrkWks start= disabled
sc stop TrkWks
sc config TrkSvr start= disabled
sc stop TrkSvr
sc config DNSCache start= disabled
sc stop DNSCache
sc config ERSvc start= disabled
sc stop ERSvc
sc config HidServ start= disabled
sc stop HidServ
sc config PolicyAgent start= disabled
sc stop PolicyAgent
sc config CiSvc start= disabled
sc stop CiSvc
sc config IsmServe start= disabled
sc stop IsmServ
sc config kdc start= disabled
sc stop kdc
sc config LicenseService start= disabled
sc stop LicenseService
sc config Messenger start= disabled
sc stop Messenger
sc config Netlogon start= disabled
sc stop Netlogon
sc config NetTcpPortSharing start= disabled
sc stop NetTcpPortSharing
sc config mnmsrvc start= disabled
sc stop mnmsrvc
sc config NetDDE start= disabled
sc stop NetDDE
sc config NetDDEdsdm start= disabled
sc stop NetDDEdsdm
sc config NtLmSsp start= disabled
sc stop NtLmSsp
sc config SysmonLog start= disabled
sc stop SysmonLog
sc config RSVP start= disabled
sc stop RSVP
sc config SSDPSRV start= disabled
sc stop SSDPSRV
sc config upnphost start= disabled
sc stop upnphost
sc config WMPNetworkSvc start= disabled
sc stop WMPNetworkSvc
sc config WmiApSrv start= disabled
sc stop WmiApSrv
sc config WmdmPmSN start= disabled
sc stop WmdmPmSN
sc config RemoteRegistry start= disabled
sc stop RemoteRegistry
sc config RemoteAccess start= disabled
sc stop RemoteAccess
sc config SCardSvr start= disabled
sc stop SCardSvr
sc config TlnSvr start= disabled
sc stop TlnSvr
sc config UPS start= disabled
sc stop UPS
sc config WebClient start= disabled
sc stop WebClient
sc config DNSCache start= disabled
sc stop DNSCache
sc config RpcSs start= Automatic
sc start RpcSs
sc config RpLocator start= Automatic
sc start RpcLocator
sc config MSIServer start= Automatic
sc start MSIServer
exit
exitNow reboot and see the results and report back!
Mike
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