Hello all,
I have Windows XP and MS Office 2003. Recently I realized I haven't updated Windows or Office in years so I upgraded to Windows XP Service Pack 3 and even did an update on Office 2003 (don't recall the details). After that when I ran Office an error message said that my Adobe Acrobat 5 was no longer compatible with it (which is understandable since it is so old)... So I uninstalled Acrobat 5 and installed Acrobat 9.
After all that, I realized my printer no longer worked. I don't know which step caused it, but I can't print at all. I figured it was a driver problem, so I reinstalled the current drivers from the Dell website (my printer is a Dell 922 all-in-one) but the problem remained. The curious part is... I don't think its a problem with the actual printer, because:
a) In most programs, an error occurs before I'm able to select any printer, and it won't let me even choose another printer like the Adobe PDF maker ("virtual printer").
b) Scanning from the same printer works perfectly.... verifying the connection seems fine.
Take a look at these crazy error messages. One is from notepad, one from word, one from internet explorer, and one from when I click on "printer properties". Isn't that messed up? It's a different error each time. And they remain even after multiple attempts to reinstall drivers and multiple computer restarts.
Can somebody PLEASE help??? It's a mystery!!
I have Windows XP and MS Office 2003. Recently I realized I haven't updated Windows or Office in years so I upgraded to Windows XP Service Pack 3 and even did an update on Office 2003 (don't recall the details). After that when I ran Office an error message said that my Adobe Acrobat 5 was no longer compatible with it (which is understandable since it is so old)... So I uninstalled Acrobat 5 and installed Acrobat 9.
After all that, I realized my printer no longer worked. I don't know which step caused it, but I can't print at all. I figured it was a driver problem, so I reinstalled the current drivers from the Dell website (my printer is a Dell 922 all-in-one) but the problem remained. The curious part is... I don't think its a problem with the actual printer, because:
a) In most programs, an error occurs before I'm able to select any printer, and it won't let me even choose another printer like the Adobe PDF maker ("virtual printer").
b) Scanning from the same printer works perfectly.... verifying the connection seems fine.
Take a look at these crazy error messages. One is from notepad, one from word, one from internet explorer, and one from when I click on "printer properties". Isn't that messed up? It's a different error each time. And they remain even after multiple attempts to reinstall drivers and multiple computer restarts.
Can somebody PLEASE help??? It's a mystery!!