Printing in Black Only

[Hikermann]

Windows 7 / HP ENVY 5530 / WordPerfect 12:

Have tried every preference setting I can locate, but cannot limit printing to black-only / greyscale; even if the following steps are taken, it still prints with color.

- In Devices & Printers / Printing Preferences / Paper Quality / Advanced / Document Options / Print in Greyscale is set to Black Ink Only
- This is the only location I can find that offers an option to select such
- My previous HP printer had the option at an initial stage, not requiring navigating through all of the steps the 5530 requires.

Any assistance? Appreciated.

 

[DelJo63]

Try another colored ink tank - - likely it is dead or clogged.

Try also Ink Pattern Tests

 

[rickydoge]

Try to reinstall new driver