Problem with svchost.exe and AcGenral.dll

[qsweet]

After operating about 3 hours, my PC usually becomes Idle.
I think there's problem with svchost.exe.

Please have a look at my attached images and HijackThis.log

Please help me. Thanks!

 

[touch]

Hello qsweet

Why do you want to run some Vietnamese antivirus for (Bkav2006) ?
The program can be the cause of your problems, as it is adware


Go to add/remove programs in controlpanel, and remove, if present:
Bkav2006
BitComet

Reboot.

Then please run the steps in this guide:

8-step Viruses/Spyware/Malware Preliminary Removal Instructions

Post attached log´s from:

Malwarebyte
Superantispyware
Hijackthis

In your next reply

 

[qsweet]

Thanks touch!
But I don't think Bkav2006 was the cause. I'm from Vietnam and Bkav is a believable antivirus software.

Last night, I updated windows and the problem has not appearred.
I think some updates has solved the problem.

Thanks again!

 

[touch]

My Pleasure

Let´s hope the update have solved the problem, otherwise post back

 

[qsweet]

Yeah, the update still work great. Thanks!

 

[Flasher18]

Svchost.exe and AcGenral.dll. How to fix it?

Hi. I have this same problem. Error Message with generic host 32 with this two files - svchost.exe and AcGenral.dll. Could you help me? How you fix it? I will be very grateful if you tell me what I need to do.

Write on this same thread.

Thanks!

PS. When I see the message, start bar is changing on this classic - windows 98.

 

[touch]

Hello Flasher18

Please run the steps in this guide:

8-step Viruses/Spyware/Malware Preliminary Removal Instructions

Post attached log´s from:

Malwarebyte
Superantispyware
Hijackthis

In your own Thread

As it is confusing with more users in same thread/topic