Problem with svchost.exe and AcGenral.dll

By qsweet · 6 replies
Apr 5, 2009
  1. After operating about 3 hours, my PC usually becomes Idle.
    I think there's problem with svchost.exe.

    Please have a look at my attached images and HijackThis.log

    Please help me. Thanks!

    Attached Files:

  2. touch

    touch TS Rookie Posts: 978

    Hello qsweet

    Why do you want to run some Vietnamese antivirus for (Bkav2006) ?
    The program can be the cause of your problems, as it is adware

    Go to add/remove programs in controlpanel, and remove, if present:


    Then please run the steps in this guide:

    8-step Viruses/Spyware/Malware Preliminary Removal Instructions

    Post attached log´s from:


    In your next reply
  3. qsweet

    qsweet TS Rookie Topic Starter

    Thanks touch!
    But I don't think Bkav2006 was the cause. I'm from Vietnam and Bkav is a believable antivirus software.

    Last night, I updated windows and the problem has not appearred.
    I think some updates has solved the problem.

    Thanks again!
  4. touch

    touch TS Rookie Posts: 978

    My Pleasure

    Let´s hope the update have solved the problem, otherwise post back :)
  5. qsweet

    qsweet TS Rookie Topic Starter

    Yeah, the update still work great. Thanks!
  6. Flasher18

    Flasher18 TS Rookie

    Svchost.exe and AcGenral.dll. How to fix it?

    Hi. I have this same problem. Error Message with generic host 32 with this two files - svchost.exe and AcGenral.dll. Could you help me? How you fix it? I will be very grateful if you tell me what I need to do.

    Write on this same thread.


    PS. When I see the message, start bar is changing on this classic - windows 98.
  7. touch

    touch TS Rookie Posts: 978

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