Solved Problems with 8-step removal

[Bobbye]

Good- that's clean. Go ahead with Mbam once more. If it's clean and the problems are resolved, I'll have you remove the cleaning tools.

 

[cjk1]

Mbam did not find anything.

 

[Bobbye]

Are you having any of the original malware problems? Any new problems? If No/No, do the following:

Removing all of the tools we used and the files and folders they created

• Uninstall ComboFix and all Backups of the files it deleted
• Click START> then RUN
• Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.
  
  

• Download OTCleanIt by OldTimer and save it to your Desktop.
• Double click OTCleanIt.exe.
• Click the CleanUp! button.
• If you are prompted to Reboot during the cleanup, select Yes.
• The tool will delete itself once it finishes.

Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.

• You should now set a new Restore Point and remove the old restore points to prevent infection from any previous Restore Points.
• Go to Start > All Programs > Accessories > System Tools
• Click "System Restore".
• Choose "Create a Restore Point" on the first screen then click "Next".
• Give the Restore Point a name> click "Create".
  
• Go back and follow the path to > System Tools.
  [*]Choose Disc Cleanup
  [*]Click "OK" to select the partition or drive you want.
  [*]Click the "More Options" Tab.
  [*]Click "Clean Up" in the System Restore section to remove all previous Restore Points except the newly created one.

Empty the Recycle Bin

Let me know if I can be of any more help.

 

[cjk1]

The computer is running much better now. Thanks for all of the help!!

 

[Bobbye]

You're welcome! I'll close the thread after leaving these tips to help keep the system safe and healthy.


Please follow these simple steps to keep your computer clean and secure:


Stay current on updates:

• Visit the Microsoft Download Sitefrequently. You should get All updates marked Critical and the current SP updates: Windows XP> SP2, SP3.
• Visit this Adobe Reader site often and make sure you have the most current update. Uninstall any earlier updates as they are vulnerabilities.
• Check this site often.Java Updates Stay current as most updates are for security. Uninstall any earlier versions in Add/Remove Programs.

Make Internet Explorer safer. Follow the suggestions HERE This Tutorial will help guide you through Configuring Security Settings, Managing Active X Controls and other safety features.

Do regular Maintenance

• Remove Temporary Internet Files regularly:
  [o]ATF Cleaner by Atribune
  OR
  [o]TFC
• Disable and Enable System Restore:
  [o]See System Restore Guide This will help you understand what this is, why you need to clean and set restore points and what information is in them.

Have layered Security:

• Antivirus Software(only one): Both of the following programs are free and known to be good:
  [o]Avira Free
  [o]Avast Home
• Firewall (only one): Use bi-directional firewall. Both of the following programs are free and known to be good:
  [o]Comodo
  [o] Zone Alarm
• Antispyware: I recommend all of the following:
  [o]Spywareblaster: SpywareBlaster protects against bad ActiveX. It places kill bits to stop bad Active X controls from being installed. Remember to update it regularly.
  [o]IE/Spyad This places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  [o]MVPS Hosts files This replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
  [o]Google Toolbar Get the free google toolbar to help stop pop up windows.