Ode to Newegg........
Dear ingeborgdot,
Please accept our apology for the fact that you received a faulty product. Just like most resellers, we do not open and test our product since we cannot sell opened items as new. With this said, we are more than happy to fully assist you with your return.
So I can do this, please call me at 800-390-1119 ext 25092 or simply e-mail me your info at
Joshua.L.Key@newegg.com.
Well Josh, I've been buying from Newegg for 3 years now, and I've never received a defective item or had one damaged in transit, not only that, my UPS driver is my hero also.
Although, your Tennessee warehouse could use some packing lessons from the other two.
To make a long story short, last week I ordered 3 items, (yes, even after the big CPU scare), 2 of which were ordered after 12:00 noon, Wednesday the 12th. I received these things Thursday the 13th at about 11:00 >>AM<<. So boys and girls, if you're counting,, that's only 23 hours from wish to fulfillment.
Disclaimer: These results are from the NY, Northern NJ to Philadelphia shipping corridor, so as always, your results may vary.
So, I took these parts (320GB 7200.12 SATA 2 HDD, Windows 7 Pro, and GSkill 4 GB (2 X2GB) 1333Mhz DDR 3 Memory kit)), and put them into a computer I assembled Friday evening.
Much to my shock, utter dismay, and dare I say "disgust", everything worked >> "FLAWLESSLY". You can imagine my disappointment, when I was left with nothing to even murmur a complaint about.
In any event, thanks for stopping by to take an interest in any concerns others here might have, and I look forward to continuing using Newegg as my sole Etail computer parts supplier in the future.