Realtek audio drivers keep uninstalling

By zishan
May 26, 2018
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  1. I want to install audio drivers for my laptop but whenever I install them and then restarts, nothing happens and the situation is same as it is.
  2. Cycloid Torus

    Cycloid Torus Stone age computing. Posts: 3,487   +910

  3. zishan

    zishan TS Rookie Topic Starter

    I did manage to solve the problem but, I would like to know what caused it to not let it install

    The audio driver did not show up in the device manager
    Acer swift 3

    It did work before but I uninstalled it manually because I could not use the microphone

    I just did a cumulative software update while reinstalling it and after restarting it did not install and the problem started.

    When I restart my device, the driver wont show up on device manager but did show on ‘programs installed’ in control panel.

    The drivers were from my manufacturs website and I also tried several different versions.
  4. Cycloid Torus

    Cycloid Torus Stone age computing. Posts: 3,487   +910

    For questions like this, I like to look at Computer Hope...
    lost sound ...
    hardware, in general...

    I have had Microsoft Windows updates kill my audio - only to recover it after a cold boot.... or by removing the device in Device Manager and rebooting which allows PnP to re-install... or by plugging headphones into front USB, restarting and removing earphones and going back to speakers plugged into the rear USB and restarting.

    So, Windows's fardelling time.

    I have no idea why Windows updates do this from time to time. I think it has to do with introduction of new 'capabilities' in the the one which has 'lost' my webcam (device manager says 'working properly' AND "Camera" says '0xA00FA4244<NoCmerasAreAttached' - total unmitigated baloney!)

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