Receving blue screen when launching a game

[Jackson Robbins]

Hello, whenever I launch a game on my computer, it goes to a blue screen and reboots. Yesterday I was playing fine, so I'm not sure what the cause could be. I've updated my video card graphics, ran windows updates, ran memory diagnostic, and did disk defragment. I still receive the same problem. I will be lurking this thread, so I'll provide any requested information that may be needed.

 

[Tmagic650]

How about posting your complete system specs and any minidumps created by the BSOD's. Check this thread to help with posting:
https://www.techspot.com/community/topics/before-posting-your-minidumps-please-read-this.51365/

 

[Jackson Robbins]

CPU: Intel core i5-2450m 2.5GHz
Motherboard: http://gyazo.com/0882065321c18de9ffa7302d3732f397
Ram Speed, size and #sticks: 2x 4gb DDR3 memory
GPU: NVIDIA GeForce GT 630M with 1gb vram
PSU : I'm on a laptop though, so... http://gyazo.com/d890c960f25ea31f378014f3ae2fd7c6
OS: Windows 7

I can't upload .dmp files to this post, so I uploaded the files to a mediafire link: http://www.mediafire.com/?qvqia9yn1l3n34d

 

[Tmagic650]

Your video driver is causing this. See if you can update this driver fro your laptops support website With laptops we only really need make and model

 

[Jackson Robbins]

Okay, laptop is acer aspire 5755G-6841. I've updated the NVIDIA graphics drivers as well.

Okay, now it's gotten to the point where I can play for a little bit, but the graphics are all jittery. In the corner, I'm getting a popup saying "Display driver stopped responding and has recovered". Then, after a while of playing, it blue screens again.

 

[Tmagic650]

Have you applied all the Windows updates, including all the optional ones?

 

[Jackson Robbins]

Have you applied all the Windows updates, including all the optional ones?

Yes. Still the same problem.

 

[Tmagic650]

Have you tried lowering the games settings?

 

[Jackson Robbins]

Yes. I lowered the game to minimum settings and the pro lem still persists.

 

[Tmagic650]

Post any new minidumps by going to C:\windows\minidump. Minidump files have a .dmp extension. Select all the .dmp files. Right-click sending them to a compressed(zipped)folder. Upload that folder here

 

[Jackson Robbins]

Here is the latest minidump.

 

[Tmagic650]

The minidumps folder is invalid...

 

[Jackson Robbins]

Sorry, this one should work.

Also, I've figured out what contributes to the problem. Whenever I alt-tab then tab back in is when the graphics start to turn jittery. But then, sometimes whenever it's launched, it blue screens as usual.

 

[Tmagic650]

Same as before Nvidia and dx diag stuff related to graphics

 

[Jackson Robbins]

What do you think is causing the problem? Do you think I have a graphics card failure?

 

[Tmagic650]

This is a laptop so the graphics "card" may be part of the motherboard. It may be over heating. The graphics chip is cooled along with the CPU using a heat-sink and thermal paste or pads. These thermal pads or paste wear out over time

 

[Jackson Robbins]

The computer isn't overheating. It used to, but about a year ago I started putting an actual fan next to the video card vent, and that seems to cool it down.

 

[Tmagic650]

So the thermal paste is hardened and no longer good...

 

[Jackson Robbins]

Alright.. Does this mean I have to purchase a new computer?

 

[Tmagic650]

No you need to take it in and have it serviced... It is not a difficult repair