Remote Desktop freezing issue with XP Pro SP3

By tycho1974
Jun 10, 2010
  1. Hey, guys. I'm having a remote desktop issue here that is driving me certifiably insane. I'm working on a PC running XP Pro SP3 that's part of a small office network. We'll call this computer "Janky". I can connect to other computers on the network via remote desktop with no problem - Janky to Accounting; Janky to RIPMachine; I can even connect from Janky to my home computer which is running Windows 7.

    The problem is that Janky won't accept any incoming remote desktop requests. Well, I guess he does, but he won't complete the requests. For example, when I try to connect from HomePC to Janky, I see the login screen, and after a successful password entry, all I see is a black screen. I can quit the RDP application, but now Janky is frozen and needs a hard reboot. This same scenario occurs when I try to connect to Janky from a computer inside the office LAN as well - RIPMachine to Janky; Accounting to Janky - you get the idea.

    The router is already configured to forward port 3389 to Janky, but that's not the issue if I can't connect to Janky from inside the LAN. Besides, the problem's not that I can't connect, it's that RDP freezes every time I do.

    I'm at the end of my rope. I've disabled all "extras", I've turned down all graphic effects and basically running it as bare-bones as possible. Does anyone have any ideas about what to do?

  2. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    Hi tycho1974. This sounds like it belongs in our Networking forum. Ask the mods if they can move it for you because I doubt you'll get the help you need due to the issues we deal with inthis forum.
  3. tycho1974

    tycho1974 TS Rookie Topic Starter

    Thanks, will do.
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