[Resolved] Ccleaner/ Redirect problem...

[Smallz]

404 - Page not found

 

[Bobbye]

Click on the blue words above for exeHelper. The link is embedded, the link is good, I just brought up the download. If this continues, I'll just have you remove the cleaning tools.

 

[Smallz]

Ok got it to run..heres the log.

 

[Bobbye]

Now try to run Combofix please.

 

[Smallz]

Alrighty..heres the log.

 

[Bobbye]

Okay, you're running Registry Mechanic, RegCure, Kaspersky AV, Portable AV, TeaTimer and I don't know what all else. The directions were to disable the security to run Combofix, which means this report may have been affected..since the main problem was resolved:

Remove all of the tools we used and the files and folders they created

Uninstall ComboFix and all Backups of the files it deleted

• Click START> then RUN
• Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.
  
  

• DownloadOTCleanIt by OldTimer
• Save it to your Desktop.
• Double click OTCleanIt.exe.
• Click the CleanUp! button.
• If you are prompted to Reboot during the cleanup, select Yes.

The tool will delete itself once it finishes. If you are prompted to Reboot during the cleanup, select Yes.

Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.

You should now set a new Restore Point and remove the old restore points to prevent infection from any previous Restore Points.

• Go to Start > All Programs > Accessories > System Tools
• Click "System Restore".
• Choose "Create a Restore Point" on the first screen then click "Next".
• Give the Restore Point a name> click "Create".
  
• Go back and follow the path to > System Tools.
  [*]Click "OK" to select the partition or drive you want.
  [*]Click the "More Options" Tab.
  [*]Click "Clean Up" in the System Restore section to remove all previous Restore Points except the newly created one.

More details and screenshots for Disk Cleanup in Windows Vista can be found here.

Let me know if you need help in the future.

 

[Smallz]

Ok so I ran the uninstall and the clean up you mentioned, however TFC is still there.

I had no idea that any of those were running other than Kaspersky which I thought I had disabled.
i looked for Regcure and all i found was a DAT file?
Portable AV - i couldnt find anything for that or TeaTimer. I wasnt even aware they were on the computer at all. To be honest I dont even know what these are.

Should i look into removing these?

what should I do regarding the Super Anti Spyware and MBAM?

Thanks.

 

[Bobbye]

You have mentioned that this is your dad's computer. Does he know you are doing all this to his system? I am reluctant to remove any of his programs.

There is either a problem with you following my instructions or a very bad system problem. Nothing I've asked you yo run has worked or worked without incident. The cleanup I gave you should have removed all of the cleaning tools-if you followed my directions and downloaded the programs from the sites I gave. They were all free versions for the scanning. IF your dad has paid versions of any of the programs, they would NOT be removed.

You started this thread asking about CCleaner:

recent documents tab there are about 190 files that it suggests i delete...now will this delete the actual file? for example a word doc that is listed there? There are a few listed that i need to keep or belong to the other user of this computer.

You mentioned another user but did not say he was the owner and you and your brother are also using it. I have more than addressed the initial question and am withdrawing my support at this time.

Looking at the sites that were visited, could it be that you an/or your brother are trying to clean up your tracks from your dad's machine?

This thread is being closed as 'Resolved.'