Restart the program error

[naveedfakhar]

During the usage after sometime I found an error box

where it is written
"CONNECT TO THE INTERNET "
"RESTART THE PROGRAM"

like that error...during that error my lapi stuck and when I click the restart option it give the sound of turning on of the computer..
I am taging the detail of that error as well below

 

[DelJo63]

grr; lost BBcodes

That is the Windows Explorer(WE) that is crashing (not IE or your Internet per se).
The WE is what gives you the Folder Views (and other goodies) on windows.

So, it's time to confess:

• what have you been doing?
• what was the last program you installed (and how long ago)?
• describe your system in detail (laptop/desktop, windows {xp,2k,vista,win7}, sp level, version {basic,home,pro,ultimate}
• how long have you had the system?

 

[raybay]

Please describe your computer, operating system, and age of components.

 

[naveedfakhar]

Details

laptop
DELL i3
bought in april 2011
win 7 orignal

i got this error many times doing many tasks like reading the slides in MS office or Adobe.

i dont remember the last software.i think installed SAP 2000 for my civil engineering purpose.

( sp level, version ) from where i know that ?

 

[DelJo63]

You've got something that is pervasive and incompatible with Windows 7.

If you could track down the date of your first occurance of this symptom,
you might have a Restore Point to stablize your system - - AND
discover what was installed or modified since then.

You might just uninstall the SAP and reboot to verify if things get better.

 

[naveedfakhar]

problem not solved

how i can find that date on which i had that error ??
i dont remember that date as well as that software.
this error is also present before the sap installation...

 

[DelJo63]

use Control->Admin Tools->Event Viewer to find the system logs

The explorer.exe error will be in the System Events and the are shown in LIFO order,
so scroll to the BOTTOM and then move upward to find the first Error.
Open it and see what program is the culprit - - you likely have several.

You can copy/paste those records in your follow-up on this thread

 

[naveedfakhar]

error not found

I tried to find that error and I m sending u the screen shot of that file so that u can see whether im looking in the right path.because I cant find that error.

 

[DelJo63]

yea, that's the correct location - - - W O W, ouch Lot's going on here

Source: Service Control Manager
Event ID: 7000
Description:
The ServiceName service failed to start due to the following error:
The service did not start due to a logon failure.
No Data will be available

either you're guessing passwords or you're being attacked on the network

Microsoft Anitmalware event 2001

see this for updates http://technet.microsoft.com/en-us/library/hh144990.aspx

VDS Basiv Event 1

see this http://support.microsoft.com/kb/979391

Application Popup Event 1060

see http://answers.microsoft.com/en-us/...csys-not/0ffe2abf-20c8-4a84-a23a-60f6b3511c86

 

[naveedfakhar]

oh my God what to do know ?
the links u showed me what are these for ?

 

[naveedfakhar]

about the links

these links are for DVD corrupt functions or particular to the solution of that specific computer which was discussed there..
whats for mine ?

 

[DelJo63]

oh my God what to do know ?
the links u showed me what are these for ?

your system error logs show nasty problems with system level code - - solve those first

 

[naveedfakhar]

tell me the way how i can solve these ??

 

[naveedfakhar]

i downloaded the anti malware..but its trail version

 

[DelJo63]

tell me the way how i can solve these ??

follow the instructions on those links